Excellent
524 reviews
Brownmed, Inc.Since 1965, Brownmed has been dedicated to providing innovative wellness and recovery solutions that help people feel better, recover faster, and live well. We take pride in our long history of creating products that improve health and enhance quality of life. As a family-owned business, we have locations in Spirit Lake, IA, and Boston, MA. Our mission is to continue developing products that support your wellness journey, whether you're recovering from an injury, managing a condition, or just looking for ways to feel your best. Learn more about us, our story, and our 13 brands of products by visiting our website at https://www.brownmed.com/. Stay connected with us on social media (@brownmedinc) for updates, tips, and more!
Brownmed, Inc. (brownmed.com) has 524 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 25 reviews with 3 stars · Clear filters
Jared S.
Posted
The left glove is comfortable but the right glove digs into the soft space between my thumb and forefinger.
Response from Brownmed, Inc.· Feb 21, 2025
Hi Jared, Thank you for your review! We’re sorry to hear that the right glove isn’t as comfortable as the left one. We truly appreciate your feedback, as it helps us improve our products. If you’d like assistance or have any questions, please don’t hesitate to reach out to our customer service team. We’re here to help!
Patty
Posted
Easy to order, prompt delivery. Best knee sleeve I have used....wish the thigh grips were more comfortable.
Soroptimist Desert C.
Posted
I ordered the wrong size & called to reorder. great service!
Response from Brownmed, Inc.· Jan 11, 2024
Thank you for sharing your experience with us! We're glad to hear that our customer service team provided great assistance when you needed to reorder for the correct size. If you ever have more questions or need further assistance, feel free to reach out!
Evelyn D.
Posted
I purchased the size for the knee sleeves per your instructions. But they are too loose and slip down. Will order a smaller size. Other than that, I like the construction and that i can sleep with them on.
Response from Brownmed, Inc.· Jan 11, 2024
Hello Evelyn, Thank you for sharing your feedback with us. We appreciate your positive comments about the construction and comfort of our knee sleeves. We're sorry to hear about the sizing issue, but we're glad you plan to order a smaller size. If you need any assistance or have further questions, please don't hesitate to reach out to our customer service team at [email protected] . We're here to help ensure you find the right fit. Thank you!
Vivian
Posted
The ítem we bought for carpal tunnel syndrom for night is too flexible, the old design with a metal rod was way better, this one doesnt work
Response from Brownmed, Inc.· Jan 11, 2024
Hello Vivian, Thank you for sharing your feedback on our product. We're sorry to hear that the new design did not meet your expectations and that you preferred the previous version. Our product development team values customer opinions, and we'll certainly take your feedback into consideration for future improvements. If there's anything specific you believe would enhance the design, please feel free to share it with us. If you have further concerns or would like assistance, please contact our customer service team at [[email protected]]. We're here to help and appreciate the opportunity to address your needs. Thank you for being a valued customer!
Catherine E.
Posted
I was really hoping this would work for the arthritis at the base of my thumb; but unfortunately it did not. This wrist sleeve placed my thumb at an angle that actually made my CMC joint ( at the wrist) hurt more. Also, if your wrist is already hurting, removing the snug sleeve was painful.
Sheila B.
Posted
When I ordered my belt I thought it would be compatible with my phone. The fabric is already pulling away from where I velcro it. All in all I really need this belt and I like it's heat settings. I have been diagnosed with Scleroderma. It's an autoimmune disease and I have to keep my core warm at all times.
Response from Brownmed, Inc.· Sep 28, 2023
Hello Sheila, Thank you for reaching out. We appreciate your feedback and are sorry to hear about the compatibility issue with your phone and the fabric durability concern. We're pleased to know that you find the belt's heat settings beneficial, especially in managing your condition. Your comfort and well-being are important to us, and we're committed to continuously improving our products. If you have any further comments or suggestions on how we can enhance your experience, please feel free to share. We're here to assist you and provide the support you need. Thank you.
anon
Posted
Easy checkout and simple product lineup.
Response from Brownmed, Inc.· Dec 8, 2022
Hello, Thank you for taking the time to leave us this review and feedback! We hope to see you again soon!
