Brownmed, Inc.Reviews of brownmed.com

Response from Brownmed, Inc.· Mar 16, 2026

Hi Celeste, Thank you for your feedback! It sounds like the size may not have been the best fit, and we’d love the opportunity to help make that right. Our customer service team will be reaching out to better assist you. If needed, we’re always happy to help with an exchange so you can get the size that works best for you. We appreciate you sharing your experience and look forward to helping you find the right fit!

Response from Brownmed, Inc.· Jan 5, 2026

Hello Donovon, Thank you for sharing your feedback. We completely understand your concerns regarding the product size. We do take customer feedback seriously for every product, and past input has influenced adjustments in sizing for improvement and usability. We’ll be sure to share your comments with our product development team as they continue evaluating ways to improve this product. We truly appreciate your insights and your support, and we hope future updates will better meet your expectations. Thank you again for taking the time to share your experience.

Response from Brownmed, Inc.· Jan 5, 2026

Hello, Thank you so much for your thoughtful review! We’re glad to hear the gloves are comfortable and that you found the recommendation helpful. It’s great to know you’re considering trying the XS size next time. Finding the right fit can make a big difference for comfort and support. We really appreciate your feedback and your support, and we look forward to helping you again in the future!

Response from Brownmed, Inc.· Jun 2, 2025

Hello Irene, Thank you for sharing your feedback. We apologize for any inconvenience caused by our customer service being unavailable over the weekend, which likely explains why your call wasn’t answered. Rest assured, a member of our team will be reaching out to you today to provide assistance. We appreciate you taking the time to let us know about your experience and look forward to speaking with you soon!

Response from Brownmed, Inc.· Jun 17, 2025

Hi James, Thank you for your feedback. We’re glad to hear you like the wrap and had a good experience with our company! We appreciate your note about the ice packs. We’re excited to share that a new and improved version of our Polar Ice packs is launching in just a few months. Stay tuned. We’d love for you to try it out and feel the difference!

Response from Brownmed, Inc.· Feb 21, 2025

Hi Brooke, Thank you for your feedback! We're glad to hear you enjoyed the product, but we’re sorry to hear about the issues with the gloves. We take quality seriously, and we’d love to make this right for you. Please reach out to our customer service team, and we’ll be happy to assist you.

Response from Brownmed, Inc.· Feb 20, 2025

Hi Benjamin, Thank you for your feedback! We're glad to hear you love our products, but we're sorry to hear you're having trouble accessing our website. We'd love to help—please reach out to our customer support team, and we'll do our best to resolve the issue for you.

Response from Brownmed, Inc.· May 7, 2024

Hi Lisa, Thank you for sharing your feedback with us. We're glad to hear that you found the comfort of our gloves to be good, but we're sorry to hear about the issue with the wrist fit. Your experience is important to us, and we'll take your feedback into consideration as we work to improve our products. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out to us ( 1-877-853-5518 or [email protected] ) Thank you!