BraceAbilityReviews of braceability.com

Easy site to navigate and select item I needed. I just wish it would come sooner than October 31st! I could use it now!

Certainly did not need to receive 4 emails after I ordered; only needed 1 to confirm receipt offer is not order. Otherwise, ordering was fine, no issues.

This brace would be so comfortable if it wasn't for the really long Velcro straps. I ordered an x-small and it fit until I went to tighten the straps. They hung off of the brace and wouldn't stay fastened. It was almost like it had large straps on an xs brace.I am returning it.

These people are CROOKS. They sent me the wrong product. Now they want to charge me 50 % of the purchase price to Exchange it

I placed an order through Shop or Shopify and canceled it within 10 minutes because there was a problem with the order. I called and spoke with the support at Braceability and received a cancellation email, yet I'm still waiting for my refund days later. It's amazing that you can send money and they'll take it right away, but it's almost like pulling teeth, waiting to get your money back, 5 to 10 business days? Is that a joke? Can I pay in for an item and have you wait 5-10 business days? Let's flip the script! It's ridiculous that they make you wait for a refund when you didn't even receive an item, and the order was canceled within 10 minutes of ordering it. It should be an instant refund. I won't be ordering from this place ever again. BUYER BEWARE!

I have a lumbar disc problem. This brace really help and I love it. I purchased too big and it still works

I just ordered a back brace for my mom and she was curious as to where it was shipped out from. I sent an email to you guys and I received a response immediately. I really appreciate that you guys responded so fast.You have an awesome customer service department.

The product layout on the website is confusing. There will be multiple products that are described in the same way (ie "lower back brace"). And the pictures of the items look exactly the same. But the price will be a different. It makes the buyer wonder is it really the same product, Does it matter which item I choose to add to my cart, am I even buying the right thing?? I also wish there were extra small sizes. I'm a petite person with a lot of lower back pain and the small is still too big.