DOB
Posted
Refund ignored after product returned
I ordered 2 pairs of shoes from Bulepods on 11/14/25 for $115.97. They also charged me for a pair of insoles I did NOT order. When I got the shoes, I found that they didn’t fit my feet properly upon trying on ONE pair. I contacted the company on 12/1/25 to ask for a return address. Per their return policy I was within the 30 days to return the items for full credit. No where in the policy only does it state anything about a “fee” to return their products. After several attempts by the company to get me to keep the shoes for small credits, I finally convinced them to send me the return address and ship the items back to them at my expense. Then I was informed of a $20 return charge that would be deducted. I agreed because I cannot wear the shoes. So my credit was to be $95.97. The returned items arrived at their warehouse on 12/17/25 according to USPS tracking. I have been fighting with them ever since to get my credit back. It is now 2/1/26 and they are refusing to even answer my emails. I have copies of all the emails. DO NOT ORDER FROM THEM. THEY ARE LIARS AND THIEVES.


