Marlene
Posted
Not a scam but can often frustrate the customer with inconsistent service
I have read the other reviews and I understand the customers' complaints and frustrations. This is a Chinese company and they do not handle returns well. They generally offer a partial payment for the product which doesn't please most customers. However, they are not a scam because I ordered a pair of shoes online from them today and after reading the reviews I got scared and I wrote back to them via email that I wanted to cancel my order and get the refund because I changed my mind about the product. Hours later I got an email telling me that my order was canceled and they showed me the complete refund that I am getting.


