BulepodsReviews of bulepods.com

Ordered size 15, received 13. No return method. Gave them away and sucked up the $58 loss.

STAY AWAY!!!!! You will not get the shoes within the 5-10 days. You will not be able to track the order as all the tracking information is in Chinese. The shoes are NOT orthopedic. So disappointed in myself for not digging into the company prior to placing my order.

Worst company. DO NOT BUY FROM THEM!!! I have been trying to return shoes now for two weeks and they told me they would give me $15 to just keep them but I bought two pair and spent $60. The website says guaranteed to be able to return them if I don’t like them with a full refund. But they keep offering me a partial refund and just keep the shoes that do not fit me. I do not want to keep them. They are made horribly. I still do not have my refund and I have shoes that do not fit me and I cannot get anyone to respond to me. They tell me I can send them back and they’ll give me a refund but they give me no paperwork and I have to pay for shipping (even though their website says they will give me a return label) and I have no idea when they get my shoes, how will they even know they are mine. I have no confirmation that when they receive them that I will get my refund. It is a crazy company. I don’t even know if it’s a legitimate company. Buyer beware!

I ordered sandals and when they arrived the toe strap was 3x wider than normal. I guess to accommodate Bunions bit it did not say that in the description. I requested a refund on the same day the shoes arrived. They offered a refund of $7.00 dollars?!? I replied and asked them if it was a typo! Reporting them to BBB and PayPal!

Rating should be zero! Run from Bulepods, they are awful. They sent a size larger shoe than ordered for $45. I I tried to return item, they offered $7 refund, I said no! Then they offered $15, I said no! Then advised me I had to pay return shipment, I said no! They never offered a return address and they hide behind PayPal. (Have Email documentation for all!). My AX went after them but to no avail. I finally sold shoes to a friend. Problem solved BUT will NEVER order with them again!!!!

I would had given ZERO stars but the option is not available. Wife purchased sandals for $40. Bulepods sandal description states is for plantar fasciitis, which means it must have an arch. Receive the sandals and they do not match the size of selected and are completely flat. As in no arch whatsoever. It gets better. Site states you have 180 days for a return\refund so we email them and the answer was “we’ll refund you $6” UNBELIEVABLE. Next step is contacting the credit card to start a complaint. DO NOT RECOMMEND. UPDATE: these people are thieves. Do not believe anything you see on their website. They offered us $6 then $12. Then they said we have to pay for shipping back. After getting ripped off by then I am not spending a dime to send this awfully made shoes back. So DO NOT BUY BULEPODS. THEY'RE SCAMMERS.

Great custom service. Thank you. Prompt with email replies. I needed a larger size and they sent them the following week. Wow. I will buy more of these sharp, comfortable and lightweight shoes again !

The customer service was horrible. First there should always be a 100% back guarantee if one is not satisfied with the quality, more specifically if the item hasn't been worn/used. They represent themselves as a US company and so you'd think a return would be simple as others are ie; Amazon. I spent $80 on 2 pair of ortho sandals and I loved the looks but the back strap slipped off my heel after walking a couple steps, they are not adjustable so I simply could not wear them. I don't have an odd foot in either length or width and there first response was, we'll give you $12, then it was $22 and then $20. Ridiculous and then sending back was quite expensive with no guarantee of partial refund. Fortunately I accelerated this through my payment company, the company still declined but Paypal gave me the credit anyway. It's an easter egg hunt to determine where they are HQ'd and I just will not risk any unknown companies. I hope most people think to look for reviews before ordering.