Poor
6,298 reviews
Care.comAvailable in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Consumer Courier, with an average rating of 2.4 out of 5.
Showing 1,700 reviews with 5 stars · Clear filters
Yvon S.
Posted
Great experience using care.com. I found my full-time housekeeper. Interviewed her and had a seemless hiriing experience. I would highly recommend care.com for anyone looking for domestic services.
Response from Care.com· Sep 15, 2026
We love hearing this, thanks for sharing!
Cheryl
Posted
I have provided pet care through Care.com for 15 years. Many clients have used my services for 10 plus years. Not only do I receive the joy of caring for pets, their owners become friends. I trust Care.com to keep caretakers and their clients safe.
Response from Care.com· Sep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Yvanne T.
Posted
The app is easy to use. Easy to update your availability, the distance of travel & the job search. I have gotten 6 jobs throughout since becoming a member. I highly recommend the company Care.com
Response from Care.com· Sep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Georgia
Posted
Great service for immediate care, I was in a bind and needed qualified help quickly. Our caregiver was prompt, communicated quickly and was background cleared.
Response from Care.com· Sep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Barbra
Posted
I love how easy the app is to navigate. I have used Care.com in the past and have worked for some amazing families . It is a great tool to find a family to help and love your job
Response from Care.com· Sep 14, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
G.R.M.
Posted
Website generally easy to use. Many helpful caregivers responded to my request.
Response from Care.com· Sep 13, 2026
We love hearing this, thanks for sharing!
Judy C.
Posted
Steps to hire as simple.
Response from Care.com· Sep 13, 2026
Thanks for the 5 stars!
Fran B.
Posted
I have easily found a provider, which is why I give a five star rating. However, I do not find the website to be very instructive, which bothers me. I have hired someone, but still have no idea how payment for services works, for example. Once I have learned the entire process I'm sure everything will receive five stars. Would recommend!
Response from Care.com· Sep 15, 2026
Thank you for this review! We're really happy you have had a good experience so far, but also apologize for any confusion with the service. We have a Help article about how the site works, if you want to check it out at https://help.care.com/families/s/article/How-does-Care-com-work?language=en_US. Please also reach out to us directly at [email protected] so we can assist you. Please include Reference Number 2026-09-12-33085046 when you contact us. Thank you!
