Alejandra R.
Posted
Buena atencïon buena calidad
Buena atencïon buena calidad
Response from Care.com· Oct 20, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!

Poor
6,298 reviews
Available in more than 20 countries, Care.com is the world’s leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today’s families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits.
Care.com (care.com) has 6,298 customer reviews on Consumer Courier, with an average rating of 2.4 out of 5.
Showing 365 reviews with 4 stars · Clear filters
Alejandra R.
Posted
Buena atencïon buena calidad
Response from Care.com· Oct 20, 2026
Thanks so much for the great review! I’m happy to hear you are enjoying your experience with the app!
Anna Delle D.
Posted
Positives are there are severals candidates to choose from. I also like the fact that I can choose from those who have had a background check and can request they continue to have them. I hired a housekeeper and she has been so far wonderful. I would not call this a negative however, some of the candidates were in the cleaning service section when that was not what they wanted to do so that just wasted my time when I finally heard back from them. I had some difficulty with one of my online interviews where we could see each other, but they could not hear me. I am satisfied.
Response from Care.com· Oct 16, 2026
Thank you so much for your feedback! We are glad you have been having a good experience, but I also apologize for any difficulty. Please reach out to us directly if you would like assistance. You can reach us anytime at [email protected] and we will be happy to help! Please include Reference Number 2026-10-16-33345285 when you contact us. Thank you!
Penny W.
Posted
Best cleaning service like no other!
Response from Care.com· Oct 15, 2026
We are thrilled to see that you have had such a good experience and we appreciate this review!
Mansi P.
Posted
This app is such a big help acting as a helpful bridge where client and care givers connects. But definitely need some upgrades to this app.
Response from Care.com· Oct 14, 2026
We are glad you are having a good experience, and we appreciate your feedback! Please be assured we are documenting your comments for our Product team's review. If you'd like to provide additional details about your concerns or would like any assistance, please reach us at [email protected]. Please include Reference Number 2026-10-13-33316814 when you contact us. Thank you!
Ginny & Chris J.
Posted
I wasn’t aware of this website until my son mentioned it to me. So far, I really don’t have many complaints. We’ve talked to several caregivers and a few were put on “maybe” status mostly because of travel time. I really don’t have much trust in agencies because of their profit motive. And, our family has the hiring experience and better knowledge of what type of person is more likely to work out in our situation. I would have no hesitation in recommending Care.com to other families seeking a caregiver.
Response from Care.com· Oct 13, 2026
We love to see this! Thank you for sharing this review!
Bebsay
Posted
Care.com me ha sido muy util para conseguir un trabajo adicional para obtener dinero extra. Lo unico que me parece que hay que mejorar es la aplicacion que no es muy amigable al navegar en ella.
Response from Care.com· Oct 10, 2026
Thank you for your feedback! Please be assured that I have documented your comments about the app for our Product team to review. If we can assist with anything, please don't hesitate to contact us at [email protected]. Please include Reference Number 2026-10-10-33302044 when you contact us. Thank you!
Fattima
Posted
Job market, location, distance is all included in the ad. Unfortunately, when I applied, nobody responds back to say that the job is taken or you are not a good fit. You wait and wait and wait. Applicants need a feedback.
Response from Care.com· Oct 10, 2026
Thank you for your feedback. We're sorry to hear of your experience and I have documented your comments for our Leadership team's review. Please reach out to us if you'd like assistance. You can contact us at [email protected]. Please include Reference Number 2026-10-10-33301876 when you contact us. Thank you!
Rashida B.
Posted
I am working with three students as a tutor. I’ve enjoyed working with them thus far.
Response from Care.com· Oct 10, 2026
We're very happy to hear that you have had a good experience! Thank you for this review!