Thank you, Jane, for your outstanding support. You immediately understood my problem and fixed the issue without delay. Throughout the entire process, your thoroughness and attention to detail were evident. I truly appreciate your professionalism and efficiency in resolving my concern so quickly.
DA
David
Posted
First time purchasing from Caudabe
First time purchasing from Caudabe, been wanting to buy a case from them for a while.
Upgraded to a S26 ultra and finally decided to get some new cases. Purchased the Paragon and Sheath after a few emails to support regarding shipping times etc as I live in New Zealand. They were prompt and professional with their replies.
Both excellent cases, however won't actually review the cases.
I ended up returning the Paragon, the return process was simple and fast. Also had issues with the power button but after a quick email to support and a video of the issue they sent replacement buttons out and also a replacement case.
100% RECOMMEND CAUDABE, the customer service has been fantastic!
TO
Toks
Posted
Love the Sheath case for my IPhone 17 promax
I’m really happy with the Sheath case and CrystalShield Elite AR screen protector for my iPhone 17 Pro Max. The quality is excellent, and I especially appreciate the fantastic customer support I received regarding my replacement. I will definitely be buying more for my family in the future.
KJ
Kuma J.
Posted
Caudabe and Jane from Customer Service
Jane from Caudabe has been incredibly supportive and helpful with me and has given excellent customer service and advice with situations that have happened with some Caudabe items. I love Caudabe products so far and I am more than happy to keep supporting them. These guys are legit and their cases are sublime as well!!
EB
Eileen B.
Posted
This company will soar not only because…
This company will soar not only because of the unbelievable quality of ALL of their products but the above and beyond customer service. Repeat customer now and cheerleader!
TW
Tw
Posted
Superior products and great customer service
Their products are fantastic, and their customer service is top notch. Will definitely be using them again.
RA
RAF
Posted
Paragon case Broke within 45 days
This caudabe Paragon Phone case lasted just over a month and cracked from a 5 foot drop. Overpriced.
IP
Indrani P.
Posted
Brand for life?
2026 was the first time in decade and half of Apple use, that I ventured outside Apple, Pitaka and Spigen to find some great case to protect yet not diminish the looks of iPhone 17 PM deep blue.
After scouting the market top to bottom and purchasing 10 plus cases, my final stop was Ccaudabe. The journey started with eucalyptus Sheath and Azurite paragon and suffice it to see I have now every Caudabe model in every colour. The cases are amazing even despite compulsive case swapping - am 90% in Caudabe world now. Here some key features.
Paragon:
+ slick design, fantastic to hold
+ deep grooved grip, again fantastic to hold
+ good Mag strength
+ striking colors
- back could be scratch prone, but their customer service is extraordinary and will provide all the help needed
Sheath
+beautiful texture, addictive to hold
+easy maintenance, any smudge can be wipe cleaned
+good front screen and back camera protection
- mag could be little stronger
- after paragon and synthesis, I miss the grooves on side grip
Synthesis
+ sturdiest of the lot
+ fantastic side grip, the back texture ( frosted) is also great
- we are spoiled with the precise models, please make the synthesis precise!!!
- the current two frosted colors look great on the silver and orange iPhones, would love something that contrasts well with deep blue iPhone
Finally, the buttons are interchangeable among the models, so one can have fun with the customization..
With the great product quality and outstanding customer service, I think I will stick with the brand.. Hope they continue improving and innovation!