CaudabeReviews of caudabe.com

SHEATH CASE- IPHONE 17 PRO MAX (PRECISE) + CASE TOP 👍🏼 - SITZ DER TASTEN SEHR SCHLECHT 👎🏼 Nach langem Warten kam das Case, von welchem ich viel Gutes gelesen habe, endlich an. Die Ernüchterung war gross als ich fesstellte, dass die Seitentasten beim Ablegen oder schnellen Bewegungen in der Hand, ein auffälliges Klappergeräusch verursachen. Der Sitz der Tasten ist spürbar locker. Sie verursachen durch den minimalen Abstand zu den Originaltasten des Gerätes dieses Geräusch (einzig bei der Kamerataste ist das nicht der Fall). Das Geräusch war für mich so störend, dass ich die sonst perfekt verarbeitete Hülle wieder entfernen musste. Ich muss sagen, Design, Look und Haptik haben mich begeistert. Es wäre die perfekte iPhone Hülle, wenn das Problem mit den Tastengeräuschen nicht wäre. Fazit: Für den doch hohen Preis der Hülle wurde ich enttäuscht. Für mich mit diesem Problem nicht zu gebrauchen. Sehr Schade... Die Suche nach der für mich passenden Hülle geht weiter.

I am experiencing very ordinary customer service, similar to others. After waiting weeks for my order and being told of delays due to high demand, the couriers attempted delivery at a suburb in a completely different State - then the courier is claiming my address is incorrect as they cannot find the street and I am being questioned by Caudabe for providing an address that is ambiguous - it is not as I have had hundreds of deliveries from others without incident. I have resupplied my address and more than 24 hours later have not heard anything. Waiting weeks for a phone case, and then being accused like this is an unacceptable way for a company to behave.

Absolutely amazing product and customer service! Went above and beyond :)

I’ve had Caudabe on my 13 Pro Max and now my 16 Pro max Back when I had the 13 Pro Max I contacted customer service for a replacement under warranty after one year, one of the corners was slightly loose after removing the case so many times because of how often I cleaned the phone, they sent me a replacement right away, just had to pay shipping, and never had an issue with the replacement. Now with my 16 Pro Max, I had the Caudabe Synthesis in black which is a great case, after about 5 months or so I requested a warranty replacement because the buttons were scuffed up from laying on tables while watching Netflix, they sent me a warranty replacement right away, and they were even nice enough to send it to me in a new color I requested, in grey. That is great customer service, but unfortunately the grey case had a creaking flex in the right side of the case when my 16 Pro Max was in the case, I reached out to Caudabe and they offered to let me try one of their other cases free of charge, the Caudabe Sheath with the new camera control button, again, just had to pay shipping. I love the sheath they sent me, and I also loved the synthesis I had purchased the first time, beautiful cases all around and I feel as if though I got more than my moneys worth from this company with the generous and gracious customer service team taking care of my concerns through out the years of using their products. I’m sticking with Caudabe for the foreseeable future. -Samir

Items never arrived, and they just keep pushing back the delivery dates. Customer service is non-existent. Waiting for months for a phone case is ridiculous. Clearly, they don't invest in production and logistics. The product may be good, but I can’t comment on it as I still haven’t received it.

This is by far the best case I have ever owned! Fantastic customer service! Fast shipping! The price is unbelievable for the quality. I have a new IPhone 17pro and the case is perfect! I have the synthesis frosted case which does not show fingerprints and has a very strong magnet. I am very impressed by this case and the seller! Thanks so much for providing a quality product!

Have bought many cases over the years and keep coming back to Caudabe. No other case company (in my opinion) has such attention to detail and pride in their products. Big fan of their 'Sheath' case - grippy texture, slim, very protective and a better fit that Apple's own cases. I've dropped my phone with a Sheath case on it several times and the phone was completely undamaged, as was the case. Also wanted to highlight their customer service which is always excellent and personable. Some people have expressed frustration with delays but to me that just shows the demand for their products is there (and with good reason). Easy to forget they are still a growing company who are getting bigger each year - seems they recently opened more warehouses outside the USA so shipping times are definitely quicker.

Never buy anything from them. They literally have 0 customer support whereas their product is as expensive as it could be. I purchased a cover from my iPhone 17 which never arrived & kept getting delayed. I email them for for cancelling the order & refund ,even after a week all I get is bot reply. Don't charge $50 for a product you can deliver ,give no customer service & not care to reply for over a week. Better to get cases from ESR/Spigen with half the price & fast support. Avoid buying cases from them