Angela I.
Posted
It's convenient to talk to a therapist…
It's convenient to talk to a therapist online. She listened to my concerns and felt like she understood me.

Average
5,239 reviews
Cerebral provides high-quality online therapy and responsible access to mental health medication. Affordable treatment plans and our user-friendly app allow you to get the mental health support you need easily. Mental Wellness Designed for You: You’ll get a personalized plan from a therapist, prescriber, or both in a safe and judgment-free space.We’re invested in your progress: Most online mental health platforms connect you with a clinician without a clear goal for your treatment. With Cerebral, you’ll always know where you’re going. Your therapist or prescriber will map a plan with you and give you the support you need to reach important milestones for your mental health. We’ll get to know you: Whether you need Therapy, Medication, or both, you’ll choose a clinician who specializes in your needs and schedule an intake session to get to know each other. You’ll get a personalized plan: Create a treatment plan together, specific to your goals. Take monthly assessments and track progress over time.Set milestones for feeling better: After 90 days of care, reflect on your progress and check in with your team to evaluate your progress.
Cerebral (cerebral.com) has 5,239 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
5,239 approved reviews, newest moderated first
Angela I.
Posted
It's convenient to talk to a therapist online. She listened to my concerns and felt like she understood me.
Leisa G.
Posted
My first use of Cerebral went very well. My provider for medication management went great, no technical issues, she was kind and took her time to review my history. I recommend this so far. My first therapy appointment is next week. I am really looking forward to it. I also like the app and the assignments in it have already been helpful.
Kelly L.
Posted
Bad experience, my previous provider called me in December stating that the bill cerebral passed in October that you have to have a in person appointment for controlled substances was not passed and asked me to come back. When I signed up again they told me this was not true. So I spent $100 to have them tell me this. Update: I received a reply on here faster than when I emailed the link cerebral.com told me to reply to
Response from Cerebral· Mar 13, 2023
We are constantly working to improve our services, and we appreciate you taking the time to share your feedback with us. We value all feedback that we receive, and we would like to take this opportunity to learn more about your experience. Please feel free to contact us at [email protected]. We look forward to hearing from you.
Todd
Posted
I am feeling like my life is about as low and hopeless as it has ever been and after just meeting with the assessor I feel some hope and like my direction toward healing is finally going in a positive direction. I was nervous about it being online but their technology is astonishing and worth pursuing.
Dread R.
Posted
My prescribing showed up, my therapist did not. Nuff said.
Response from Cerebral· Mar 13, 2023
Thank you for taking the time to share your feedback. We're sincerely sorry to hear that you've faced these challenges. We know that difficult situations like this deserve full attention and support from a person who can help. We'd like to take some time to look into your account and do what we can to help resolve this situation. Please feel free to reach out to our support line at [email protected] directly.
Keane D.
Posted
Really like my psychiatrist for the first time in a long time.
Matt C.
Posted
AVOID USING CEREBRAL, I cancelled my subscription bc it’s WAY TO EXPENSIVE! 325 a month! Couldn’t afford it, so I cancelled my subscription, yet they still drafted out of my bank! Put me negative and put me in a bind! They are money hungry and don’t give a F about you
Response from Cerebral· Mar 13, 2023
We appreciate you sharing your feedback about your experience with Cerebral. We are sorry there has been a delay in your cancellation. We'd like to see what we might be able to do to help. Please feel free to reach out to us by email at [email protected] directly. We're happy to assist in any way we can to get this taken care of for you.
Brandi J.
Posted
The provider was a god send. Getting an appointment was easy and fast. It worked when no other app would take me on as a patient. I am now getting the help I need to regain control of my mental illnesses and life. Thank you