CertaPro PaintersReviews of certapro.com

A waste of time. The sales people at CertaPro kept stringing me along saying they would be there tomorrow and that we are their top priority for months. They were originally going to start in April, then June, then July, then for sure it was going to be done in August. We just fired them here at the end of September because they never showed up when they said they would. CertaPro worked half a day on the wrong part of the house. The one part of the house they did do (that we never wanted done) was a really sloppy job. CertaPro used so many excuses to list and I was just tired of dealing with their lies. Go with anyone else.

Is there a rating less than 1? I would award a 0. No shows, no prep, terrible service, areas they tried to hide, overspray, underspray, paint on windows, window frames....etc.. It took 3 days to paint and a month to "fix" the job. Several months later I have numerous areas where the paint is peeling. Horrible experience, extremely poor job.

It took 3 weeks to "finish" my 1 week exterior paint job. They power washed the house the first day, then started painting. NO PREP WORK AT ALL. There were places where the old paint was chipping and they just painted over it. You could scrape the paint off with your fingernail the day after they "finished" the job. Cracks in the wood that needed to be sealed. I had to go out daily and tell them what to do. It's like they had no idea how to paint a house. They kept sending the same guy back to "fix" the stuff he messed up in the first place. I'll have to finish the job myself after this $8K mess. They said they could paint the decorative lamps outside the house, but wanted more money to do that after they started and said it was more complex than he expected. Then abandoned the attempt and left me with lights that were masked/taped off to paint when I told him we had an agreed upon price. The guy went to the store to get supplies and never came back. The owner of the company did come out and apologize for the crappy work done and promised to make it right. He then sent out the same guys that couldn't do it right the first time. After numerous tries at calling them back out, I finally gave up. Now I need someone to paint the interior of my house - and it won't be these guys. DO NOT HIRE THESE PEOPLE.

ummm where are you Jason? Had appointment you no show!!! GREAT! way to run a business...

Scheduled a “virtual” appointment. I took time off but there was no one at the appointed time. I called directly and was placed on hold and disconnected. I am thankful for the experience. Now I know they are unreliable and will go elsewhere. Should be renamed Certa “Un-Professional.”

Worst Experience. Complete Bait and Switch. Crew worked one day then ghosted. Trashed the house. Quoted one price and after crew made a mess of the house and left for a week the sales guy (Scott) called to say to proceed it's going to be 2K more than quoted. We said forget it. He calls back later and says okay same Price. We call him back to accept and he says good! But NO clean up and NO 2-year Warranty which had been part of the contract. We say FORGET IT! We are left with a completely trashed house and yard. Plastic randomly on areas of the house, ladders left up and thrown into landscaping, and other trash that they refused to clean up. Stay away.

Excellent work, my house looks brand new. I am pleased with the color I chose and CertaPro Painters were so helpful with any questions I had. They assisted me in choosing my colors. The painters are very courteous and completed my house in about a day and half. I would definitely use them in the future for any other work I need at my house. I highly recommend CertaPro Painters.

I've hired CertaPro Painters twice for work at my house in GA. When my wife and I retired, we relocated to GA and hired CertaPro to repaint the entire interior. John Michal was the sales rep and he did a terrific job at providing an estimate of the project. Then he helped us select colors for each room and made specific notes regarding what we wanted in each room. The painting team did an excellent job in keeping us informed of their progress. We were able to review each room as they completed it. If there were any concerns, they were handled immediately. The team made sure to clean up at the end of each day. At the end of the project, we did a complete walk-thru inspection. We were happy with the work they did. We recently hired CertaPro again for some exterior painting of our porch ceiling, front door, and carport ceiling and trim. Again they did an excellent job of preparing the area, putting on primer coats and 2 coats of paint on all areas. It made everything look almost brand new! Highly recommend CertaPro for any painting project you have!