ChemPointReviews of chempoint.com

ChemPoint reviews

56 approved reviews, newest moderated first

Mary C.
Posted Apr 26, 2019
Maybe because we were a new customer
Maybe because we were a new customer, but there were a lot of delays and problems with the first order.
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Mike O.
Posted Apr 26, 2019
Great customer service!
Great customer service!
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Rebecca S.
Posted Apr 25, 2019
Good materials, need less pressure
I would give them 5 stars except they really put pressure on you to buy within a certain amount of time. Something we wouldn't do to our own customers. Our customers take their time as well as run their own clinicals, which is why there is a wait before purchasing materials, why does every vendor understand this but Chempoint? Its gotten a lot better since we have a new account rep. that we have been pleased with so far.
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Gina O.
Posted Apr 25, 2019
Working with ChemPoint as been great…
Working with ChemPoint as been great they are quick to respond and deliver!
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Iris F.
Posted Apr 25, 2019
Chempoint is excellent
Chempoint is excellent with their customer service and order updates.
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Stan
Posted Apr 25, 2019
Customer service
Customer service, PO processing and ship time need help.
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Mark B.
Posted Apr 25, 2019
Good selection of products
Good selection of products, service and pricing.
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John D.
Posted Apr 25, 2019
Unreasonable Timing, Bad Communication
Requesting samples has been a multi-month fiasco, where it felt like they fought tooth and nail to not provide us what was requested, despite having given them a lot of business in the past. The end result: being charged $500 for a 25lb bag when the requested amount was just 2kgs. Being sent 25lbs was never communicated whatsoever.
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