C J.
Posted
Great artwork, sizing is small
First shirt was not sized properly. It looked great but was too narrow in the body. It took several attempts to prove it. Finally ChrisRaw acknowledged it was sized wrong and agreed to send another. Unfortunately, they missed a message from me so the replacement wasn't shipped until I asked a month later. Now they are requesting a review before shipping the replacement. I'll update once I receive the replacement.
Response from chrisraw.com· Sep 4, 2026
Thank you for sharing your experience, and we sincerely apologize for the frustration caused by the sizing issue and the delay with your replacement. We understand how disappointing it must have been to wait longer than expected. We’re glad our team was eventually able to acknowledge the sizing problem and arrange a replacement. We also apologize for the missed message and any confusion regarding the review request. Your replacement should be our priority, and we appreciate your patience and understanding. We hope you’ll be happy with the replacement once you receive it, and we truly appreciate the opportunity to make this right.