Nguyễn Đình L.
Posted
scam
I want to cancel the subscription package because it is not effective, but there is no option to cancel the payment subscription. I sent them 4 emails but they did not reply and still deducted my money. It is a scam.
Bad
105 reviews
CofoundersLab, a community of entrepreneurs supporting each other's success. A resource for founders. Connect, meet and collaborate with like-minded entrepreneurs.
CoFoundersLab (cofounderslab.com) has 105 customer reviews on Consumer Courier, with an average rating of 1.2 out of 5.
105 approved reviews, newest moderated first
Nguyễn Đình L.
Posted
I want to cancel the subscription package because it is not effective, but there is no option to cancel the payment subscription. I sent them 4 emails but they did not reply and still deducted my money. It is a scam.
Hossein M.
Posted
It's a scam While I did not request it, they had charged me And I requested a refund, they accepted, but they did not do it, and they did not respond to my emails Don't join even for a free trial
Daniel M.
Posted
Avoid at all costs! No way to cancel and they will charge your card without consent. Only way to cancel is to cancel your bank card.
Michael B.
Posted
I am writing this review to strongly warn others about my poor experience with this corrupt company, which raises serious legal and ethical concerns. The poor customer service never responds is one example of there zero service policy. Where they spit on the customer. Despite presenting themselves as a legitimate platform for connecting founders and investors, my experience was marred by misleading claims, lack of transparency, and practices that border on deceptive conduct. I was subjected to high-pressure tactics, vague service terms, and unfulfilled promises that could be interpreted as commercial misrepresentation. Moreover, after raising legitimate questions about service delivery and requesting clarity, the response from the company was either evasive or completely absent. This indicates either gross negligence or deliberate avoidance of accountability — both of which are unacceptable, particularly for a platform that purports to operate in the investment and startup space. If a regulator were to examine this, there would be multiple red flags regarding consumer protection, breach of fair trading principles, and possibly even data misuse. This kind of behavior erodes trust in the startup ecosystem and should not be tolerated.
Natalia L.
Posted
Terrible. They charge your card without your consent. Impossible to unsubscribe online. No response after multiple messages. DO NOT SUBSCRIBE.
Francesco K.
Posted
ABUSE!! They will keep charging the credit card until you have to call your bank and cancel the card. I joined CoFoundersLab for the 30-day “free” trial. I discovered there is no “Delete account” or “Cancel subscription” option anywhere—even though their FAQ claims one exists. Instead you have to email them, which they won't answer. I emailed support four times over six weeks and never got a single reply.
Nasra H.
Posted
Signed up thinking I was on a free trial, then got charged $29. I submitted their cancellation form straight away and got an automated email saying it would be sorted in 1–2 weeks. A month later, they charged me again. No reply, no way to cancel from the site, and no way to stop the charges. It feels like they intentionally make it hard. I’ve had to go through my bank for a refund. Really disappointing experience.
Miss L.
Posted
I had such high hopes for this site. What I got was a bunch of Mamma's boy blokes asking me to pay them without any interest in collaboration. Bots and sales pitches. What a disappointment. One guy said “I’d have to pay his living expenses”. I said, absolutely not