Cristina A.
Posted
always very helpful and friendly staff
always very helpful and friendly staff
Response from Container and Packaging· Jun 5, 2026
Thank, Cristina! We love to hear that!

Excellent
580 reviews
Container and Packaging started as a family-owned business and has provided packaging solutions and logistical expertise to entrepreneurs and established companies for over 50 years. In 2018, Container and Packaging became an employee-owned company, with a continued goal of bringing value to businesses through each step of their packaging evolution with expertise, partnerships, buying power, and resources.Headquartered in Eagle, Idaho, Container and Packaging operates multiple strategically located fulfillment centers throughout the country; with deliveries quickly reaching all 50 states and more than 70 countries. From the very beginning, Container and Packaging has built success through one-on-one conversations with customers to discover what they truly need to make products they can be proud of. From start-up to multi-national company, Container and Packaging has the capability to help your company throughout the life of your business. With thousands of unique stock products and access to hundreds of thousands through a nationwide network of vendors and manufacturers, Container and Packaging can get what your product needs. Container and Packaging's reputation has been built on creative solutions and excellent service, listening more than talking, choosing creativity over complacency, and smashing expectations.
Container and Packaging (containerandpackaging.com) has 580 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
580 approved reviews, newest moderated first
Cristina A.
Posted
always very helpful and friendly staff
Response from Container and Packaging· Jun 5, 2026
Thank, Cristina! We love to hear that!
Purely H.
Posted
kyle has been AMAZING to work with, always going above and beyond!
Response from Container and Packaging· Jun 5, 2026
Thank you so much, Angela, for taking a moment to share your experience with Kyle. He will love to read your kind words. We look forward to working with you again soon!
Shaun B.
Posted
The order was placed with ease and the rep was friendly.
Response from Container and Packaging· Jun 5, 2026
We can appreciate the importance of your time when you need to place an order. We are happy to hear that you were able to do that so efficiently and with friendly agent. It makes all the difference in the world! Thank you so much for sharing your experience with us!
Alan H.
Posted
I purchase from them often, Today the customer service representative found away for me to save money on my purchase.
Response from Container and Packaging· Jun 5, 2026
Who doesn't love to save money? It truly is music to our ears to hear that we were able to do that for you, Alan. We look forward to assisting you again in the near future.
Wrenn S.
Posted
The person I talked with was so polite and was very informative and felt like she was working for my best interest
Response from Container and Packaging· Jun 5, 2026
Thank you so much, Wrenn. Great customer service is not as common as it may have once been in this world, so we understand how important it is to find that. We're glad you found it with us!
Marty P.
Posted
Your customer service are extremely well trained, they have excellent product knowledge and follow up. MAJOR PROBLEM: As I am proceeding with gathering the information for my purchase I am finding Container and Packaging does not have a number of the items I need to complete my project ... this makes the days I have spent putting this together a complete waste of my time as now I need to search out new suppliers to either fill the entire buy sheet or fill in the pieces you are unable to fulfill.
Response from Container and Packaging· Jun 8, 2026
Thank you for sharing your thoughtful feedback, Marty, and for recognizing the efforts of our Customer Care team. We're thrilled to hear that their product knowledge, follow-up, and commitment to helping you made a positive impression. At the same time, we understand your frustration regarding product availability. We know how much time and planning can go into researching the right packaging for your products. We would like to understand what the additional items are that we are lacking. We will have a member of our Customer Care team reach out to you to see what other items we may be able to assist in finding for you through other resources we have available. We truly appreciate you bringing this to our attention. Customer feedback like yours helps us better understand where we can improve on the products we offer as well as our inventory planning. We look forward to talking to you soon!
Sandra H.
Posted
GJ was clear. informative and friendly
Response from Container and Packaging· Jun 5, 2026
We love to hear that, Sandra! Thank you for your feedback!
Dominique T.
Posted
Great customer service! Shout out to Brayden, who helped me thru chat, and then called me. He caught a few item/mistakes on my behalf on ordering. He was a huge help and I'll be requesting him next time I order!
Response from Container and Packaging· Jun 5, 2026
Thank you for sharing your feedback with us. We are thrilled to hear that Braden used his eye for details to catch those mistakes, even through chat. Catching those errors before they ship out saves time and money for everyone. We appreciate your comments, Dominique and look forward to working with you again, soon!