Ken P.
Posted
When I had questions I was co reacted…
When I had questions I was co reacted within 5 minutes and problem solved
Response from CoolFire Trainer· Dec 31, 2024
Thank you for your 5 star review, Ken!

Great
554 reviews
CoolFire Trainer is the innovative world leader that provides a realistic, safe, and cost-effective way to dry fire using your own handgun anytime, anywhere. To this day, we are still the only innovators that provide this technology. Our drop-in recoiling Barrels fit right in your handgun, allowing you to control the recoil of each shot and train with a level of realism that airsoft, pellet, and non-guns simply cannot compete with. Your live barrel is removed from the firearm, so there is no chamber and, therefore, no way to introduce live ammunition. Your investment pays for itself by the time you finish the first CO2 tank, yet it gives years of use. Visit our website to learn more!
CoolFire Trainer (coolfiretrainer.com) has 554 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
554 approved reviews, newest moderated first
Ken P.
Posted
When I had questions I was co reacted within 5 minutes and problem solved
Response from CoolFire Trainer· Dec 31, 2024
Thank you for your 5 star review, Ken!
VANESSA R.
Posted
Customer service and tech support are unresponsive. I’ve submitted a few tickets and have received no response. The product is great! Unfortunately, I haven’t been able to use it on my own gun but my husband bought a kit for his gun and I’ve been trying his.
Response from CoolFire Trainer· Dec 27, 2024
Hi Vanessa, thank you for your feedback, and we sincerely apologize for any frustration caused by the delay in our response. Our customer service team will be reaching out to you shortly to address your concerns and ensure you’re fully supported. We truly appreciate your kind words about the product and look forward to resolving this for you promptly.
Matt B.
Posted
Love my cool fire trainer
Response from CoolFire Trainer· Dec 23, 2024
Thank you for your five star review, Matt!
Ben
Posted
Shipped quickly, great product. Will really help me train consistently even when I can’t get to the range.
Response from CoolFire Trainer· Dec 19, 2024
Thank you for your 5 star review, Ben!
Matt
Posted
Easy to navigate website. Great product and customer service as well
Response from CoolFire Trainer· Dec 17, 2024
Thank you for your 5 star review, Matt!
Chris
Posted
I really like the product, however, I have been able to get no support. I have submitted numerous tickets and left at least ten messages and have not received a response. One issue was an easy one, I ordered the wrong laser and just want to exchange it. I can only feel that I am being ignored so that my order will be more than 30 old and therefore can't return the one I have for exchange. Disappointing as I used to advise people to buy your product at the gun store I work for, but I can't do that anymore.
Response from CoolFire Trainer· Dec 13, 2024
Thank you for your feedback, and I sincerely apologize for the lack of support you’ve experienced. We take your concerns seriously and want to make things right. My customer service team will be reaching out on Monday, and we’ll expedite your laser exchange. We appreciate your past support and hope to restore your trust in CoolFire Trainer.
andre W.
Posted
Works great! Definitely get a co2 bottle of your own and a paintball fill station for the best cost overall.
Response from CoolFire Trainer· Dec 13, 2024
Thank you for your 5 star review!
Bartłomiej G.
Posted
The price is too high for a device that requires constant mantenance replacement of parts such as valve seals or plastic covers, which cost exorbitant amounts completely disproportionate to production costs. During use, CO2 need to be reloaded more often than magazine rounds on normal shooting. A few shots and you're done (It's better to buy a laser with rechargeable capability that doesn't require unscrewing). Perhaps the price is reasonable for U.S. citizens, but considering shipping costs to Europe along with customs fees, this gadget becomes not worth the price.
Response from CoolFire Trainer· Dec 13, 2024
Thank you for your feedback. We understand your concerns regarding costs, maintenance, and usability, especially with shipping and customs to Europe. As you mentioned, we do recommend the Rapid Fill Adapter, which minimizes handling and increases capacity. We appreciate your insights as they help us continue to improve and refine our products to meet the needs of all our customers.