Cool FramesReviews of coolframes.com

Easy and simple to order, great price and prompt dispatch and delivery from New York to London. Would definitely recommend this company.

I love my new glasses. These are my first pair of progressive lenses glasses. The highest praise I can give a company is to say I would do business with them again.

Received the beautiful frames packaged nicely with original brand packaging and case. No issues or problems with my order. Took about 8 days for my order to be shipped and received about 6 days after that. CoolFrames has a great selection and more reasonable prices than I find at LensCrafters for some items.

Prefect matching. Great price. Easy ordering. Quick

Easy and got what I wanted

It’s now been a month and I have not received my glasses. It’s been over a week since I’ve been notified that they shipped but the link to track my order provided no information. I asked for a receipt so I could submit this expense to my benefit plan and have never gotten a response. Now I’m getting emails from Cool frames that I can complete my purchase of the very glasses I’ve already purchased.

I was super excited to get a RED pair of frames. Well, they arrived and are not the red as pictured on the website. They are dark, almost brown. I was very disappointed. First time ordering online frames. I ordered on the 29 of December and recieved them Jan 20. Just disappointed.

Placed my order for just frames, called on the 16th to get an update, was told they are not in stock and a call would have to be placed to manufacturer. The rep stated she would return with an update within the next few hours. No call. I completed an online inquiry. No response Tracking number stated delivering 1/20 did not receive until 1/24