cpap.comReviews of cpap.com

Used the chat feature on CPAP.COM. Mask will not seal. I requested a return for the mask under their policy. I was asked if I would like to try a different mask and I declined until I do more research. It took a couple of minutes to process the return and I was credited back my payment to the credit card I used to purchase the mask. As usual, excellent customer service. Just wish I could find the right mask.

Your associate was patient, informative and pleasant. Overworked and underpaid - hope not.

I called to ask a question about my recent purchase. The person who answered was polite, clear and very helpful.

Out standing service! Yea for Erica

Brandy was very helpful with all the things I needed in order to adjust my order and have it shipped right away.

Brandy was fantastic. She was knowledgeable and prompt in answering every question I had. This was reassuring as I am new to CPAP. She made this all easier.

Help with a dumb process Since the website shows no way to cancel a subscription (!) I got help in chat. My support person was entirely helpful, but it is absurd — and frankly irresponsible of CPAP.com — that I could not just do this with the website.

I ordered a product from CPAP.com that I needed very quickly for a trip. They had it in stock and offer great shipping options. I also made a mistake in creating the order an their chat support (Brandy was my agent) was super easy to work with, efficient, and seemed to really care about their customers getting the right stuff and saving some money where possible.