cpap.comReviews of cpap.com

Working with Tiania who was very helpful...Thank you!!!

Brandy, the CPAP.com customer service agent, was absolutely incredible. I accidentally ordered two machines on separate orders after misreading my prescription and bought a CPAP instead of a BiPAP. Diego in online support did a great job canceling those orders quickly — excellent service there as well. But when I spoke with Brandy, she truly went above and beyond. She guided me through my options, explained what has worked well for other customers, and took the time to make sure I selected the right equipment. She even waited while I cut out the mask-sizing template so we could confirm everything would fit properly. We spent about 45 minutes on the phone reviewing my setup, and she was patient, knowledgeable, kind, and never rushed me — even through all my rambling. It's rare to find that level of care these days. I’ve been a CPAP.com customer for over a decade, and it’s service experiences like this that keep me coming back. Thank you, Brandy — and thank you CPAP.com for having such amazing people on your team. I’m looking forward to receiving my new machine and mask.

Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, patience, and sincerity are hands down the best =) I HIGHLY RECOMMEND CPAP.COM. CPAP.COM... thank you so much for being there in our time of need, Jason

I have been a CPAP user for a decade and have used CPAP.com quite a bit when the medical equipment supplier that my insurance would cover was horrible. The service through CPAP.com has always been wonderful. Recently, I wanted to try a newer mask that I hoped would end my problem needing to use my nasal mask and a chin strip. The new mask was a complete flop. I called CPAP.com and within 5 minutes of speaking with an agent, I received an email letting me know that a refund was being processed. Thank you for the GREAT customer service!

please know i dont need help to sleep and because i rather to sleep on my own without having cpap and i prefer to stay up later at night and play on my phone all night instead of going to bed and sleep at night with nothing to do and i dont want to do that and i rather to have choice to play on my phone at night and snoring at night time and i cant help it at all thing is i rather sleep whenever i want to and my parents trying to get me to sleep with cpap and i tell them no i dont have to sleep with cpap and because i rather to stay up later at night and partying on my phone at night time and i dont need people to tell me what to do about i cant snore or playing on my phone all night long and i cant help it wont people mind their own business and stop being bossy about party animals playing on their phones at night time and really cant help it and i rather to live without cpap

Customer Service That Goes Above and Beyond – A Lifelong Customer! I’ve been a loyal customer of CPAP.com for years, and I can honestly say they set the gold standard for both prices and customer service. Their prices are consistently the best I’ve found, but what really keeps me coming back is their incredible support team. Recently, I made a mistake with my subscription setup (completely my fault—it’s actually super clear how to do it, but I just missed it). As a result, I received supplies I didn’t need. I reached out to CPAP.com, expecting a hassle, but instead, I was blown away. Their team was not only super responsive, but they also made me feel valued and respected throughout the entire process. They went above and beyond to fix my mistake quickly and with zero stress on my end. It’s rare these days to find a company that truly cares about its customers, but CPAP.com does. I genuinely wish every company had customer service like this! Thanks to their outstanding support and great prices, I’ll be a customer for life. If you’re on the fence about where to get your CPAP supplies, do yourself a favor and choose CPAP.com. You won’t regret it! Keith Cathcart

I placed an order on-line but later realized that I made a mistake with this order. I called the 1-800 number and spoke with Crystal. She was great! Very pleasant to speak with and help me work through my request. She was very knowledgeable with the products and answered all my questions.

Wasn’t able to log into my account called in, Spoke with Crystal. She was extremely friendly, competent and efficient.