John
Posted
I called about a bad Cypher lock …
I called with a bad Cypher lock and was directed to the right person to get it warranted. They did not want the old one back and sent out a new one that I received within a week. Great service.

Great
682 reviews
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
John
Posted
I called with a bad Cypher lock and was directed to the right person to get it warranted. They did not want the old one back and sent out a new one that I received within a week. Great service.
Terrance M.
Posted
Fast response, perffect fit.
customer
Posted
The overall turnaround and the ease of access on the website.
Daniel W.
Posted
web site could be a little easier to use but if I have trouble a phone call always works.
Clay D.
Posted
Great product and friendly customer service.
customer
Posted
speediness on the delivery
ANDY M.
Posted
They under promise and over deliver great products!
JZ
Posted
Good prices, fast shipping, good communication