Jordon H.
Posted
shipped quick and easy peasy
shipped quick and easy peasy

Great
682 reviews
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Jordon H.
Posted
shipped quick and easy peasy
Jerry H.
Posted
Ordering was painless, and shipping was fast.
Jay C.
Posted
On time, professional.
Bill L.
Posted
Great company easy to deal with and quick service.
John B.
Posted
First rate response time and delivery. Safe and secure.
Bob M.
Posted
You did NOT provide any reason for a price increase!
Response from Craftmaster Hardware, LLC· Nov 2, 2023
Hi Bob, We had a computer situation and we fixed it. You have been issued a credit for the 95 cent difference on this. Thank you for your patience. Dan D
Corinne B.
Posted
great communication, fast service
M R.
Posted
I never gave ok to order quoted material. The unauthorized order was shipped anyway and my credit card was charged $1,334.82. I contacted him right away, he said he was sorry. Someone sent me a return label. I shipped all of the material back around mid-August. Your staff acknowledged that you received the returned material. I contacted my CSR again and he said I should see a full credit refund in about a week. That was over a month ago and I've still not seen my credit.
Response from Craftmaster Hardware, LLC· Oct 17, 2023
Hi Chris, Sorry for the mix up with the order. John sent you info showing the credit was done Sept 26th. Please let us know if there are any other issues. Thanks for your business. Dan D