Paul R.
Posted
Great product
Great product and great service

Great
682 reviews
Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
682 approved reviews, newest moderated first
Paul R.
Posted
Great product and great service
Oscar L.
Posted
Quick and easy
Steve M.
Posted
Ordered an item online. Didn't find out for most of three days. Really needed this item. You would think they could be up to standards and have inventory connected to the shopping cart like most up to date companies.
Response from Craftmaster Hardware, LLC· Jan 28, 2019
Hi Steve, We apologize for the issue. The order came in on a Saturday. Our rep came in Monday and immediately tried to source the item as it was currently out of stock. By 11:20 he let you know it would not be available in the time frame you needed. We cancelled order and issued refund as requested. We are open M-F 8-5PM. Dan Donohue
Chris V.
Posted
Craftmaster Hardware has the best online selection of products that I need and use, my online sjhopping experiance with them has always been great.
Response from Craftmaster Hardware, LLC· Jan 25, 2019
Thanks Chris! Happy to help!
Chris F.
Posted
While on line shopping I had a few ? and started a chat with George H. and as we progressed George gave me a number to call him directly which I did. George answered all my ?'s and made sure I was purchasing the correct parts and even processed my shopping cart for me while we were on the phone. I also received my order quicker then expected. Awesome Customer Service!! I will continue to order from Craftmaster !!
Response from Craftmaster Hardware, LLC· Jan 25, 2019
Thank you for the nice comments. We strive to give you a great shopping experience with the support of our Security Hardware experts.
James T.
Posted
Orders should be shipped out in a more timely fashion. Takes about 2 weeks longer than Amazon Prime.
Paul G.
Posted
Everything shipped as what was ordered. Fast service.
John T.
Posted
Hardware delivered and operational as shown on Site