CTS POINTReviews of ctspoint.com

Response from CTS POINT· May 20, 2025

Thank you Jay!

Response from CTS POINT· May 7, 2025

Thank you Gal!

Response from CTS POINT· May 5, 2025

Thank you Donna!

Response from CTS POINT· May 5, 2025

Thank you Rob!

Response from CTS POINT· May 5, 2025

Thank you for your kind feedback! We appreciate your trust in us and are here if you need anything in the future.

Response from CTS POINT· May 5, 2025

Thank you Grace!

Response from CTS POINT· May 5, 2025

Thanks for choosing us for your storage server build! If you have any questions or need support, don’t hesitate to reach out. We're here to help!

Response from CTS POINT· Apr 4, 2025

Hi Wayne, We understand how disappointing it must have been to receive a product that didn’t meet your expectations. However, you never reached out to us to confirm the compatibility for windows 11 before placing the order. We have sent you a brand new printer and we tried our best to assist you in downloading the latest drivers for the printer. Later on, you agreed to send you a refurbished printer when the issue couldn't be resolved for the latest drivers. When we reached out the next day, you completely changed your mind and ordered a printer from somewhere else without letting us know. So, we lost the shipping cost twice. We could not have charged the restocking fee if there was a mistake from our side or if you would have let us know that you don't want a replacement and just want a full refund.  Please feel free to reach out to our customer support team directly at [email protected] if you have any further questions or if you'd like us to further investigate the matter.