Average
244 reviews
Culiau StoreExplore the world of DIY tools with Culiau. Our mission is to spark creativity and provide tools that inspire. Join us in reimagining crafting possibilities! ✨Experience the joy of crafting with us – your journey to creativity starts here! 🧡
Culiau Store (culiau.com) has 244 customer reviews on Consumer Courier, with an average rating of 3.8 out of 5.
244 approved reviews, newest moderated first
Donald M.
Posted
The shipping was very slow. I was starting to think I was being scammed
Response from Culiau Store· Jan 16, 2023
Thank you for choosing Culiau and for letting us be part of your family, Donald. We hope you enjoy your Customizer 🧡
Jonathan G.
Posted
I have not yet received my items
Response from Culiau Store· Sep 5, 2023
We apologize for any inconvenience you may have experienced with the delay in receiving your items. If you encounter any issues with your order in the future or have any questions or concerns, please feel free to reach out to our customer service team. We're here to assist you and ensure that your shopping experience with us is a positive one. Thank you for your patience and for choosing our products. If there's anything else we can assist you with, please don't hesitate to let us know.
J.Roger W.
Posted
Excellent product
Response from Culiau Store· Jan 2, 2023
Thank you for choosing Culiau and for letting us be part of your family, Roger. We hope you enjoy your Customizer 🧡
Collin F.
Posted
I ordered a customizer a while back and unfortunately it happened to be one of the defective ones that Culiau was in the process of sorting out. I got in contact with customer support and they replaced my customizer without hassle! Customer support alone is worthy of 5 stars as well as the customizer. The new one runs beautifully and sounds much nicer than the 1st one I received! Thank you so much for making this process super easy and replacing my customizer!!!! I strongly suggest ordering one from Culiau. They truly stand behind their products!
Response from Culiau Store· Jan 2, 2023
Thank you for choosing Culiau and for letting us be part of your family, Collin. We hope you enjoy your Customizer 🧡
Carey W.
Posted
Never received. Shipping in progress for weeks.
Response from Culiau Store· Jan 2, 2023
We are sorry for what happened :( A customer service team will be contacting you as soon as possible to solve your problem :)
Peter K.
Posted
Haven't recieved anything yet.
Response from Culiau Store· Jan 2, 2023
We are sorry for what happened :( A customer service team will be contacting you as soon as possible to solve your problem :)
CGA
Posted
I ordered 2 complete sets on Dec 4 as Xmas gifts for two family members. It’s now the 28th and there’s still no sign of them… Even if the problem is with the local post office, the firm should have been aware of that possibility (since the USPS has been very publicly struggling for at least 2 years).
Response from Culiau Store· Dec 31, 2022
We are sorry for what happened :( A customer service team will be contacting you as soon as possible to solve your problem :)
Thia
Posted
Arrived later than expected, with all parts intacta and well packaged.
Response from Culiau Store· Sep 5, 2023
Thank you for taking the time to leave your feedback. We apologize for any difficulty you may have encountered with our website. We constantly strive to improve our user experience, and your input is valuable in this regard. Thank you for choosing our products, and we appreciate your understanding regarding the website issue. If there's anything else we can assist you with, please feel free to let us know.
