CurateReviews of curate.co

After failing miserably for over a year to successfully onboard with one of Curate’s main competitors, we finally cut our losses and gave up. Thank goodness Ryan and the Curate team presented us with another option. We were extremely discouraged after the previous year’s experience, but our experience with Curate literally could not have been more different. We are genuinely so thankful this platform exists. Having used Caterease for years and then unsuccessfully attempting to transition to Elecate, we had a pretty good idea of what we did and did not want from catering software. Curate feels fundamentally different. It is built the way modern catering software should be built: quick, convenient, and intuitive, with minimal bloat and an incredible amount of flexibility. Custom orders are easy to implement without feeling like you’re damaging or cluttering one massive database. The AI tools are incorporated intelligently and actually make the platform more useful without becoming a gimmick or being forced into every part of the workflow. And the customer service has been exceptional. The entire team has been incredibly helpful and responsive, and Shannon has been absolutely amazing to work with throughout our onboarding. Most importantly, Curate has earned our trust. Implementing a new catering management platform requires an enormous investment of time and resources, and after our previous experience, we were understandably hesitant to make that investment again. With Curate, I have complete confidence in both the platform and the people behind it, and no hesitation committing our company to it for the long term. We are still early in our journey with Curate, but so far the difference has been night and day. We are genuinely excited about what we are building with it and very grateful we found them.

Software has exactly what I need, lots of tutorials, customer service is quick and helpful, I have had curate for many years!

Super User Friendly

Curate has been a great experience for our team, but what really stands out is their support. Their team is incredibly responsive, communicative, and genuinely helpful anytime we have a question or need guidance. A special shout-out to Shannon. She is awesome; quick to respond, super knowledgeable, and always makes sure we feel taken care of. Her support has made a big difference for us. On top of that, the Curate team is always improving the product and consistently rolling out new features and updates. Highly recommend Curate if you want a platform backed by a team that’s reliable, attentive, and easy to work with.

I love the curate platform for my floral business. It makes proposal creation quick on my end and professional on the client end. There are a couple of user experience features that I think could be improved, but their customer service team has always been really proactive about seeking feedback and then investing their energy into creating/improving tools we want and use.

Before using Curate, I mainly used Excel spreadsheets to plan flower orders, write recipes, and track costs. It was a long process, but now Curate has provided a much easier solution with these abilities already built out. I've also really appreciated having my inventory like vessels and supplies catalogued to see in one place, with the ability to assign it to recipes as I prep for events. I also receive frequent feedback from planners and couples that my proposals are both professional and aesthetically pleasing and image-heavy. I'm known for being detail oriented in these client documents- this is largely due to using Curate! It has replaced my old manual systems with a streamlined, centralized approach. While I think there are many improvements that could be made to their new version, and many features of the original Curate I was used to after several years of using it day in and day out, they have a good support team and have a robust avenue for feedback for frequent improvements and updates. Overall, I think Curate has been a worthwhile investment for my business.

Curate is not built for a full-service catering business. They are trying but it's really not conducive to what is needed. The website is glitchy and slow, the only trainings are videos (who has time to watch videos?), their customer service bot is no use, and their wait times to talk to a human are growing longer everyday. The prior version, "Classic", took forever to get used to and they let a lot of their redeeming qualities slip through the cracks when transferring into "New Curate." It seems like everything requires a work around. Have you ever had to create your own invoices? Because I do! Some cool features but, honestly, I miss CaterXpert and THAT's saying something.

"We here at Heartfelt Flowers and Gifts have been using Curate for 3+ years. In the beginning we actually wanted a refund, but working with Shannon only one time, she got us up and running. Once we got used to using the system, it works really well and our proposals look very professional. Using this format ensures we have consistent pricing, it helps with making sure all the little details are covered, gives you a complete shopping list for orders and many more items as we have gone along. The initial set up of the catalog took some time, but was so worth it over the years. We are a small shop, so the investment is a little overwhelming, but we do find it worth it in the end."