CVS PharmacyReviews of cvs.com

Maria is always helpful and has excellent customer service down to an Ace at Sture 3177

Every time I pick up my granddaughters prescription. I wait!

Usually a hit or miss! I always go for my pharmacy needs and the people in the front always greet me. They are pretty nice. What sucks is that a lot of times they are out of stock on the products I need. Also the prices in the store are higher than everywhere else!

A company that is clearing trying to fail its customers. Shelves are often not stocked and the stores near me are so lightly staffed that there is only one person at the check stand. The self check out registers always get stuck for some reason. It could be so much better but it’s been like this for a long time.

I am giving one star because ZERO stars isn't an option. I was forced to switch to CVS by my insurance.. I HAD RiteAid and everything was great. Now, with CVS ... you cannot call them. You must go into a "leave a message" hell ... No one calls you back. In the store, the lines are ATROCIOUSLY LONG and ..apparently ALL the employees have to have lunch at the same time - and the pharmacy closes at that time. I am trying to arrange for delivery on their horrible website to no avail at the moment ... I miss RiteAid. CVS is crappy, slow, impersonal and all-around lousy.

It probably started as a simple mistake, but just got worse and worse due the "I can do no wrong" attitude of the pharmacist. My doctor ordered a prescription of insulin for me. CVS sent me a series of texts saying "We got the request", then "We're working on it", and finally "You're prescription is ready for pickup" I was traveling, so my wife had to pick it up. What they gave her was another type of insulin based up a prescription earlier in the year. They filled the wrong prescription! Probably just human error, but rather than admit it the pharmacist took the position of "this is a prescription that is on file" - even though it was months old and not what my doctor ordered. At first he was going to exchange it if I brought the wrong stuff back, but somewhere he got off track and went on several rants that all summed up to "It's my wife's fault for paying for the wrong prescription". Somehow, she is supposed to second guess the pharmacist. I did speak the internal CVS customer service, and they confirmed the prescription was filled in error. They promised to write a report and get back to me. In the meantime, I'm out $150 and have no insulin! Luckily, I did recognize I got the wrong insulin before I loaded it into my pump. I could be dead by now, or at least seriously injured.

Nightmare in CVS / Stanton with manager Francisco Ulloa. I came into CVS for a vitamin sale and the big bottle of Benefiber buy one get one 1/2 off, accidentally grabbed the wrong Benifiber so I asked why so much told didn't match the sale. I said ok ran back no more sold out so grabbed the smaller ones that matched. I had been charged 90.00 for goods. I told them return the 6 items credit me and start over. This manager went on an on about store policy and insisted he do things his way when I was in a rush with a husband with Alzheimers in the car in the sun waiting for me when it should have only been a quick purchase. He further said I was the kind of customer he did not want returning customers like me and I was the worst customer he ever had. I asked for his manager and he said I'm the manager and he has witnesses then I said to that nobody is robbing the store just someone trying to make a purchase and leave.

If you are pain do not go to CVS! Always out of stock. Changed from Walgreens & Walmart for these reasons. When I asked if they would call another location to see if they had it in stock. The little girl laughed at me & another employee told me I had to call. WOW!