Excellent
2,113 reviews
Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Sherry C.
Posted
We love this Dog food. Love the shipping reminder. It is so easy to change your order. You can any food or less I have call customer service to change up my delivery date. I miss count how many I had in the freezer. So they where able to help me get my pups food delivered on a speedy fashion!
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Sherry! We love hearing this—thank you for taking the time to share!
Lucas N.
Posted
Overall, it was a good experience but there were a couple quality issues with packages not being properly seals.
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Lucas! Thank you for the feedback! We're always striving to improve the experience our customers have. Reach out to our Customer Care team if there is anything we can help with.
Carolyn B.
Posted
My credit card on file was declined by Darwin and hence the order was canceled. I’m not sure why the cc on file was canceled. It’s working fine - but really a big inconvenience with planning a road trip around the scheduled (but canceled) delivery.
Response from Darwin's Natural Pet Products· Jul 15, 2025
HI Carolyn! Thank you for your feedback. We apologize for your most recent experience with our order processing system. Please reach out to our Customer Care team if you need additional assistance. They can be reached at (877) 7386325, or by email at [email protected].
Dawn V.
Posted
Dog loves the food and customer service is very helpful.
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Dawn! We love hearing this—thank you for taking the time to share!
Gussie
Posted
I love Darwin's excellent quality on the Natural Selections beef for dogs. Very high quality raw food for dogs and cats that is packed in easy to feed 1/2 lb easy open packages. My only issue is the high price of the food but it's worth it to keep your dogs and cats healthy and happy. Darwin's has extremely high quality food, customer service, packaging and shipping service. I highly recommend Darwin's Naturals Raw Dog and Cat food. My Integrative Vet highly recommends it also.
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Gussie! Thank you for your review. We have free shipping for orders shipping to all states with the exception of Hawaii and Alaska. We also offer a discount on orders that are over 40 lbs and a discount for orders on a subscription. If you have any questions about your invoice feel free to reach out to our Customer Care team they would be happy to help. They can be reached at [email protected] or by calling (877) 738-6325.
Kathy A.
Posted
I don't always get notifications of my orders shipping and/or being delivered. The last few orders have been much better but for years the delivery service (GLS) was delivered late at night (8-9 pm) or delayed until the next day, causing for some thawing of the product. The last several months' deliveries have been better however, with deliveries during the business day.
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Kathy! Thank you for the feedback! We're always striving to improve the experience our customers have. Reach out to our Customer Care team if there is anything we can help with.
Deb S in M.
Posted
We have used Darwins Natural raw food for almost 10 years for different dogs. We are very happy with the food in general. We had an adoptive shelter pet become healthier eating it. Fatty tumors under her skin disappeared. We love that the packets are individual so it is not gross to unpeel and no mushy thawed out mess. I have looked several times to change up companies but Darwins is by far the most affordable choice
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Deb! Your feedback made our day! Thanks for choosing us.
Susan M.
Posted
Darwin's is great. I switched to Darwin's with our late dog, Poncho, because of severe skin allergies, and continued to use Darwin's with our current dog, Bandit. Bandit loves his food and I feel secure in knowing that I am giving him the best food with no mysterious ingredients that I can find. He is healthy and loves his food. What more can I ask?
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Susan! Thanks for trusting us with your pet’s nutrition. We appreciate your support!
