Excellent
2,113 reviews
Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
2,113 approved reviews, newest moderated first
Victor A.
Posted
I love the clean neat packaging and the timely delivery. The food was good, my dogs loved it
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Victor! We love hearing this—thank you for taking the time to share!
Jessica K.
Posted
Everything with Darwins has been seamless - ordering, receiving, packaging and transitioning my dog!
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Jessica! We love hearing this—thank you for taking the time to share!
Pamela M.
Posted
That the food comes to our doorstep on the day it is suppose to with the products we order!
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Pamela! Nothing makes us happier than a happy, healthy pet—thank you!
Carole M.
Posted
Finnegan lived to almost fourteen years old. Think his Darwins diet helped keep him healthy for many years!
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Carole! We love hearing this—thank you for taking the time to share!
Larry H.
Posted
I've been a customer of Darwins for so many years I can't remember! My cats and I love your great and healthy food. I had an orange female who lived yo be 21 years old, I give Darwins a lot of credit! Thank you! 🥰
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Larry! We appreciate your support. Thanks for trusting us with your pet’s nutrition!
Nancy C.
Posted
My dog has been eating Darwins for 2 years and loves it. However im giving 3 stars bc the packaging has gone down hill in the past few months. Its summer time and for the past 2 months our dog food has been almost soft bc they stopped putting the ice packets in it. It sucks and to prevent my dog from getting sick we're thinking about switching companies.
Response from Darwin's Natural Pet Products· Jul 15, 2025
Hi Nancy! Thank you for letting us know your order have been arriving thawed. Your feedback is appreciated. We do apologize your orders have been arriving in this condition. We'd be happy to replace or refund for any meals that arrive thawed as well as add additional ice to your orders going forward. Please reach out to our Customer Care team so they can assist. They can be reached at (877) 738-6325 or by email at [email protected].
Kristi
Posted
My dogs love their food!! Their coats are shiny and they are much healthier. Their food arrives on time and is very convenient.
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Kristi! We love hearing this—thank you for taking the time to share!
Ronda
Posted
I have been happy with the product overall. The difficulty we have in the summer months is getting the shipment while it is still in the frozen state. Everytime we recieve a shipment the dry ice is completely gone and the much of the contents are partially thawed. I have talked to customer service about this issue and have been assured that as long as the contents are at 40 degrees it is safe but in my opinion a frozen product should stay frozen during shipment.
Response from Darwin's Natural Pet Products· Aug 8, 2025
Hi Ronda! Thank you for your feedback. We apologize some of your meals were starting to thaw when you received them. We're always striving to improve the experience our customers have. We have sent your feedback to our shipping team to look into further. Reach out to our Customer Care team if there is anything else we can help with.
