DesignerOptics.comReviews of designeroptics.com

DesignerOptics.com reviews

3,497 approved reviews, newest moderated first

S. D.
Posted Jun 3, 2022
The glasses do not match the frames I…
The glasses do not match the frames I have currently and they are supposed to be the same model. Refund requested.
Response from DesignerOptics.com· Jun 14, 2022
Hello, request you to provide us with the information about your order / order number to help us check the status of the order, and resolve your concern at the earliest. You can email the information to [email protected] OR call our customer service team at 718-412-0407. We will be happy to help you.
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Anna B.
Posted Jun 2, 2022
Timely arrival
Timely arrival, product exactly what expected!
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Dominique L.
Posted Jun 2, 2022
Wrong sunglasses
I receive female sunglasses when I ordered male sunglasses. Instead of walking me through the return process so can get the male version, they were trying to convince me (a man), that I ordered female sunglasses. Even if I did by mistake, I should at least be able to return them for the correct pair. I notified them immediately, the same day as my delivery. They ask for multiple pictures just to tell me that they sent what I ordered. Now I have a designer pair of female sunglasses that can not wear. Salvatore Ferragamo would not be happy to find out that you guys did not assist me with a return process. This was my second purchase. The first pair of Ferragamo frames came without issue. Not as happy as a returning customer should be.
Response from DesignerOptics.com· Jun 14, 2022
Hello, we are sorry for the inconvenience caused. As per my understanding, our customer service was able to assist you in the exchange of men's frame that you purchased. If you still have any queries or doubts, you can contact our customer care anytime at 718-412-0407 ext 106. We will be happy to serve you again.
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CL
Posted Jun 1, 2022
website is difficult to use
website is difficult to use
Response from DesignerOptics.com· Jun 9, 2022
Greetings, for any other queries/issues, please feel free to contact our customer service team @ 718-412-0407. Our customer service specialist team is always there to make your shopping experience delightful with us.
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Charlie
Posted May 31, 2022
Perfect for cyclists
Love the shades. I wear them on my road bike. So far so good.
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manley18
Posted May 30, 2022
Review
I receive my order. It was placed and properly fitted, but took a while for the shipping confirmation to come.
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Thi N.
Posted May 30, 2022
The only place I go to now for my…
The only place I go to now for my sunglasses. Best service, fast shipping and their selection is so big!
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heather W.
Posted May 29, 2022
FAST DELIVERY AND VERY HELPFUL EMPLOYEES
FAST DELIVERY AND VERY HELPFUL EMPLOYEES
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