Dave
Posted
Booked for 3…only 2 had been booked
I booked my trip for 3 people.i paid in full and had confirmation emails from Destify. When we arrived at the Cancun airport, the transportation company only had 2 people for our trip. When I arrived at the hotel, they only had 2 people for our reservation. I immediately called testify to correct the problem. They were unable to correct the problem on Sunday so I had to put a credit card down to cover the additional cost. I was told by the deify representative that they would get it taken care of on Monday. It was only until today that John Louie was able to get my problem corrected. I appreciate John and the way he handled everything! My overall experience with Destify was stressful to say the least. It disrupted my entire trip because I had to spend time every day trying to get it corrected.