Misaho
Posted
Professional & Reliable Team
We were very comfortable to deal with Melissa and the Gemologist. Melissa always gave us quick response whenever we asked any questions. Very professional and reliable!! We were very lucky to meet you!!
Excellent
64 reviews
Our experienced and friendly customer service staff is here to assist you! We will guide you every step of the way in selling your diamond, answering all your questions and offering sound advice.
Diamond Lighthouse (diamondlighthouse.com) has 64 customer reviews on Consumer Courier, with an average rating of 5.0 out of 5.
64 approved reviews, newest moderated first
Misaho
Posted
We were very comfortable to deal with Melissa and the Gemologist. Melissa always gave us quick response whenever we asked any questions. Very professional and reliable!! We were very lucky to meet you!!
H. B.
Posted
My husband had tried several ways to sell a diamond... most of which seemed very sketchy including walking around to different diamond dealers in the jewelry district in downtown Los Angeles, high end pawn shops, a "company" who advertised in an airline magazine who wanted him to send the ring via USPS, etc. Then a friend found Diamond Lighthouse online and we decided to give it a try. Right from the beginning, Melissa was so very helpful with everything - answering every question and even walking my husband through the packing process over the phone to make sure he got everything right. The offers came in at a way higher price than we were expecting and the sale and payment were very quick. I would recommend Diamond Lighthouse to anyone looking to sell a diamond - I don't think they could've made the process any easier or safer than they already have.
Melissa B.
Posted
Melissa made this experience very easy and convenient. She was very pleasant and explained the process thoroughly. I will definitely recommend this company to anyone wanting to sell their jewelry. I hope Melissa is recognized and treasured as an employee.
Scow C.
Posted
Wonderful company to work with. They explain everything step by step, making the process fairly simple.
Martin and Nancy K.
Posted
They were very professional, polite, thorough, and everything they told us turned out to be exactly as they stated, from appraisal to sale and payout. Excellent to work with, I would do business with again and again?
TKoogler
Posted
This was a seamless and wonderful experience from start to finish. Melissa is a "gem" and was immediately available to help with any questions. Top notch security, superior web support and customer service that does not exist anymore: concerned, tuned in and ready to help. Recommend with highest regard.
Echo W.
Posted
Safe and easy to use. They help you in every way they can.
Mary O.
Posted
Selling a diamond that is practically brand new came with a lot of sadness but also a blessing in disguise. I found Diamondlighthouse online and never really hesitated to deal with them. They called me shortly after I completed my profile. I felt comfortable and confident that they would take care of the ring and find me a great buyer. They did. I'm very happy and would absolutely suggest them to any friends.