Derek
Posted
Good
Quick and easy

Average
862 reviews
Our mission is to provide the best DNA testing services, accessible and affordable to our clients wherever they are. By providing high-quality DNA tests, we strive to empower our clients with the information they need to discover truth and make confident decisions in their personal or professional lives.
DNA Diagnostics Center (dnacenter.com) has 862 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
862 approved reviews, newest moderated first
Derek
Posted
Quick and easy
Chelsea
Posted
DDC was fast efficient and answered all my questions. They had the results for me in due time. I will recommend them to others !
Antoinette
Posted
Perfect. They mailed me a test within 2 days and I got my results earlier then they had said. Even during COVID-19.
Cicely
Posted
Great services
Jeanette W.
Posted
Unable to view results. I email asking for assistance never received an email back regarding my situation. I was also dissatisfied with not being able to reach anyone via telephone over the weekend to discuss my concerns. I personally would not recommend this company.
Response from DNA Diagnostics Center· Jul 10, 2020
7/10/20: We're sorry we didn't provide good enough service to earn 5 stars. I see from the case notes that your password to access your account was reset. Are you still not able to access? Our lab operates 24 hours during the work week, and so we are closed on the weekends. But you are always welcome to contact us during customer service hours M-F at 800-831-1906.
Heidi
Posted
The process was a lot longer than they said it would be.... I guess the lab forgot to do my results because I had to call and specifically asked for them three days later I received my results by then I was very far along
Response from DNA Diagnostics Center· Jul 10, 2020
7/10/20: Hi, Heidi. We've thoroughly reviewed your case. The lab didn't forget to do your results: Instead, the wrong due-date was assigned in our system and so the report was not issued at the time you expected. We do our best to provide excellent service and apologize sincerely that we fell short in your case. We wish you all the best.
Kayla
Posted
Erica told me that the test would be able to differentiate between brothers when we bought the test. The day we sent back the sample I emailed her and asked again to make sure. Her response was that they could tell only for an extra $300 to test for more dna markers. I was lied to flat out.
Response from DNA Diagnostics Center· Jul 10, 2020
7/10/20: Hi, Kayla. We're sorry you haven't had a good experience so far, but we'd like to fix that. Please contact manager Marc Brown at 513-645-8881 (leave a message if he's busy on another call) or you can reach out via email at [email protected].
PJM
Posted
Excellent customer service during the consultation phase, instruction review and receiving of results! Would highly recommend! Fast and easy to do in home.