Michael D.
Posted
Amazing experience!
Connected with a great sitter right from the start. Great experience.
Excellent
3,002 reviews
DogVacay is the leading online service connecting pet owners with over 60,000 loving sitters across the U.S. and Canada. With our five-star-rated sitters, 24/7 customer support, and daily photo updates, pet parents can travel or drop their furry friends off for daycare with peace of mind. And with DogVacay handling insurance, payment, and customer support, our sitters can focus on what they love most—animals!
DogVacay (dogvacay.com) has 3,002 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
3,002 approved reviews, newest moderated first
Michael D.
Posted
Connected with a great sitter right from the start. Great experience.
Paula D.
Posted
Dog Vacay is a true life saver. We moved to Alabama just over a year ago. My husband and I wanted to travel and make small weekend trips. We have 3 dogs and could never go and leave them in a cage for a weekend. I googled dog boarding in our area and found many choices and options to choose from. Scheduled 3 meet and greets until I found just the right match for us. My 3 dogs had a great time and our host was outstanding. She took detailed notes about my dogs to ensure they had a good stay. I really appreciated getting photos and updates throughout the weekend. Our family is so grateful for this service and will continue to use it in the future!
Rachel
Posted
We found a lovely host and really felt assured that our pup would be well taken care of. The DogVacay platform makes it easy to find the right host :) all straight forward and user friendly. We hope to use it for all future trips!
Robert
Posted
Eliza took excellent care of him and stayed in touch with me.
Rudy
Posted
Very warm, caring, people who love dogs. Much better than putting them in a kennel or at your vet.
Rebekah
Posted
I booked a host for Christmas as I was going to another province to see family. I met with the host, she seemed great, and she ensured there would be no issues with her watching our dog, and we originally felt great about it. We mentioned how most of the kennels had filled up, so we were glad we had found her, this was over a month and a half before the holidays. Come to two weeks before we leave and we get a notification that she cancelled on us because she no longer was available for Christmas, we now can no longer go see our family as there are no kennels nor people available, and we live in a new city where we don't know anyone yet. Had we not received her guarantee for Christmas we would have looked elsewhere and could have found a place, as we did have other options at the time that are no longer available. Being able to cancel this last minute for Holidays is unacceptable, and I am very upset about this experience and now will not get to spend the holiday's with my loved ones. If you are booking for a busy time of year I would recommend booking elsewhere if you want to ensure the security of your booking.
Response from DogVacay· Dec 6, 2016
Hello, Rebekah - Thank you for your feedback. First and foremost, I would like to extend my most sincere apologies for this inconvenience. I understand how frustrating it can be in the rare instance that a Host must cancel a holiday booking. Please know that our team takes these incidents very seriously and we have a team that will reach out to the host for education and a proper review of the account. With that being said, I do recommend that you reach out to our Concierge Team for assistance. This team is specially trained to find the most suitable hosts for our Guest Community, even during the busy holiday seasons. I do hope this helps! Sending our best, DogVacay
Janet
Posted
I really like the fact that my dog was treated like one of the family. I received updates and photos of my dog every few days, which made me feel less anxious about leaving her when I was on vacation. The home she was staying at was clean, warm and inviting. I couldn't be happier with my Dogvavay experirnce.
Dan & V.
Posted
Sharron W. is the perfect care giver of our sweet little Yorkie...Ziva!