Average
4,022 reviews
Done.Done. allows anyone with ADHD to receive the help they need and live up to their fullest potential. We provide awareness and education for people to learn more about ADHD, confidential and accurate medical diagnosis through telehealth, and actionable ways to receive timely and convenient treatment. Through our holistic approach to ADHD, we are committed to ensuring no one is left behind.
Done. (donefirst.com) has 4,022 customer reviews on Consumer Courier, with an average rating of 3.4 out of 5.
4,022 approved reviews, newest moderated first
Todd G.
Posted
Great experience. Have enjoyed the simplicity of getting what I need.
Response from Done.· Aug 9, 2023
Thank you so much for taking the time to share - please don't hesitate to reach out for help or to let us know how we can better serve our patients!
Nicole F.
Posted
They said they will listen to you in a judgement free space, it was not in my session, worst i have ever done. I was made to feel uncomfortable at the very start! I was talked over and she raised her voice, why? Also, during that 1st session she told me to get help locally. What is the point of online sessions than? Only to take your money $$
Response from Done.· Aug 9, 2023
Hello - we appreciate you taking the time to share your experience. We definitely want to address your frustrations and are working very hard to address the issues outlined, to better serve you and ensure that your concerns are taken care of schedule a call with our patient care coordinators through this link (https://donefirst.as.me/doneUrgentLine). Upholding patient privacy rights is of the utmost importance to us, so please respond to the Trust Pilot request for information so that we can help!
Nola H.
Posted
I’ve had great results and have come further than in the past. I appreciate the care and support from my provider. Helped with more than just the ADHD, as I’ve had tremendous troubles with grief from losing several in my family and as well as friends. I was given advice as well as suggested literature. The process makes communication easy and the cost is much more affordable for me. I am very thankful that I found Done.
Response from Done.· Aug 9, 2023
Thank you for taking the time to share your experience. Please don't hesitate to reach out at any time for help or feedback.
matthew G.
Posted
I've always been wierd about things pertaining to mental health. I'm not big to talk about it but I heard about telehealth and decided to try. It was nerve racking at first but I felt a weight lifted off my shoulders as it finished. Everyone has been extremely nice and accommodating to make this the smoothest seamless experience I expected.
Response from Done.· Aug 9, 2023
We are so grateful to be able to help connect our patients to efficient and high quality care. Please know that our patients have a whole support team that is here for them - don't hesitate to reach out at any time for help!
Micah O.
Posted
Done is not a perfect app and things can take a while to make happen, but compared to trying to get help through a primary care physician Done is the path of least resistance. I’d like to see quicker service but any service is better than no service so relative to other options, Done atleast works.
Response from Done.· Aug 9, 2023
Thank you so much for this feedback. Please do not hesitate to reach out on how we can make your 4 star experience a 5-star one!
Shelby H.
Posted
The doctor is so personable and easy to talk to. She’s amazing. Company is fast and easy to work with. Customer service is fast. They have been so helpful! I’ve sent them to friends in need. So worth it! You won’t be disappointed.
Response from Done.· Aug 8, 2023
We love that we are able to make it easier for patients to access high-quality providers! Our patients also have a dedicated team on their side to manage other aspects of their care as well so please don't hesitate to reach out to us at any time!
Victor G.
Posted
This was the simplest process for a 40 plus year issue. I was glad to read reviews and thoughts about the telemedicine industry and I was glad I saved myself months of being passed around from dr to specialists etc If you’ve been through cognitive behavioral therapy and tested, and your symptoms and are not declining reach out for a second opinion.
Response from Done.· Aug 8, 2023
We are happy to read this positive experience and to be able to partner with our patients to find treatment options that work best for them. Our support team and providers are so honored to be able to make high-quality ADHD care more accessible to our community - feel free to reach out to us at any time!
Carol J.
Posted
This has been amazing! With the shortage they call around and make sure the pharmacy has the meds before we waist time at a pharmacy that can’t or won’t fill your meds. Thank you! I appreciate all that you’ve done
Response from Done.· Aug 8, 2023
We love reading reviews like this! It is so meaningful to see the positive impact that high-quality care has on our patients' lives - this is exactly why we are providing this service to our community! We cannot thank you enough for taking the time to share your experience, please don't hesitate to reach out to us in any way we can improve future experiences.
