DropReviews of drop.com

They put a sale on a week after I had bought an item and still reimbursed me the difference.

This is my 3rd purchase from Drop... their Sennheiser collabs are absolutely top of the line and some of the best open back headphones on the market!! This time I bought a set on Friday, and checked on Monday and noticed the same pair went on-sale. I reached out and their excellent customer service instantly redeemed me the difference in price, no questions asked. 11/10 everytime with Drop

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price adjustment for a headset was painless!

Great service, really nice support :)

Fantastic experience with Drop! The 30 day no questions asked return is pretty generous, and I waffled right up to the end. When I decided to return, it was a Saturday, but Jeanie noticed my request for RMA and got me that and a tracking label within hours. Super appreciate the amazing customer service.

I emailed them about the price protection policy and they refunded me within the day. Great customer service.

My return was processed quickly. Good experience