Great
299 reviews
EartuneEar tips & plugs specialist: We are makers of custom-fit, and universal-fit hearing enhancement / hearing protection devices including ear plugs, acoustic filters, noise attenuation / enhancement solution technology.
Eartune (eartune.com) has 299 customer reviews on Consumer Courier, with an average rating of 4.2 out of 5.
Showing 18 reviews with 2 stars · Clear filters
Rob F.
Posted
Not having real time customer support is not so good.
Response from Eartune· Jul 29, 2026
Thank you for sharing your feedback with us Rob, We are actively looking into ways we can improve our support services to our customers. Thank you so much for your kind understanding and patience. Warm regards, Eartune
Michelle B.
Posted
I used the foam earbuds and when I attempted to change them, I had to remove them in pieces with tweezers. It was almost as if they had melted to my Airpods. I contacted the company with pictures, and they refunded my money in full. They indicated that they had never seen that happen before. So, happy with their quick response but unhappy that the foam earbuds did not work for me as my Airpods fall out of my ears regularly.
Response from Eartune· Jul 29, 2026
Thank you for sharing your feedback with us Michelle!
Jason W.
Posted
Ordered the mixed size pack since I'm between small and medium. Found both sizes to be a significant step down in comfort when wearing the airpods for extended periods of time. Two stars for timely shipping.
Response from Eartune· Apr 17, 2026
Hello Jason, We're sorry to hear that our tips did not work out for your ears. Please reach out to us at [email protected] and we'd be happy to assist you further. Best regards, Jane from customer services
Robert S.
Posted
The right ear is not tight fit for AirPod. The AirPod falls out a lot. The fit is good but the sound is muffled as compared to AirPod tips.
Response from Eartune· Apr 17, 2026
Thank you for letting us know Robert, If you haven't already, please reach out to us at [email protected] so that we can address the fit issue for you. Warm regards, Jane from customer services
Ken M.
Posted
These aren’t usable. I’m not even sure the molds match my audiologist impressions. The impressions at the audiologist felt amazing. - The customs tips are SO difficult to get into the ear and never seem to insert around the bend or seal anything and they stick out. I mean I have a bleeding abrasion on my ear from struggling to get them in. The AirPods Pro’s fall out of the little holes while trying to wrestle the things into the ear so even if I got them in right it wouldn’t work because trying to find the hole again blind does t really work. I just don’t see how these are right. This can’t possibly be how these are supposed to be.
Pete
Posted
The extra large size did not give sound isolation. The original airpod pro large size worked well for a year until they loosened so thought I’d give these a try. Very few places provide extra large ear bud tips. These don’t work for me.
Response from Eartune· Jul 15, 2025
Hello Pete, If you haven't tried already, please squeeze the memory foam tips first before inserting them into your ears and allow them to fully expand to the shape of your ears. If you are still experiencing seal issue, it maybe possible that you need a bigger size (Giant). Please lookout for an email from our customer service team for further assistance.
Kendall P.
Posted
I need some advice on how to get these in my ears. which side is right and which is left ?
Response from Eartune· Dec 30, 2024
Hello Kendall, Kindly note that right side custom tip has red logo and left one has blue logo. Please lookout for a direct email from our team for further instruction regarding the fit.
Erwin H.
Posted
My left side is giving me a feed back sound and is not what i was expecting. Maybe it was my fault and my impressions were not good.
Response from Eartune· Nov 8, 2024
Hi Erwin, sorry to hear about your experience! Please look out for an email from our customer support team to further assist you.
