eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.com Reviews | Read Customer Reviews of ecosmetics.com

eCosmetics.com reviews

7,978 approved reviews, newest moderated first

Kathey S.
Posted Jul 9, 2024
Product arrived promptly
Product arrived promptly, does exactly what it was described to do. Well packaged.
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Jessica P.
Posted Jul 9, 2024
Love this company!
Love this company!! I have been ordering from this store for a long time. Not only do they offer great promotions but they always have everything I need. Their customer service is amazing as well. Recently I had an issue (my first and only) with a bottle that got damaged in shipping. I sent an email and got a response within the hour. My issue was quickly resolved thanks to an excellent Rep named Rose. I cannot say enough good things about this company!
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Abriah L.
Posted Jul 9, 2024
Not able to track my order
Not able to track my order
Response from eCosmetics.com· Jul 9, 2024
Thank you for the feedback! We apologize for any confusion. Our estimated shipping time frame is for you to receive your items in 2-8 business days. Great news! Your order has shipped and is expected to be delivered on Friday, 7/12, which is the 5th business day. You would have received an email with your tracking information. It is possible that this email went to your spam/promotions folder by mistake. One of our representatives has reached out to you via email to provide these details. If you need further assistance, our customer care representatives are available Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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Joe F.
Posted Jul 8, 2024
Man products
I’m still waiting for the product to be delivered
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Susan C.
Posted Jul 8, 2024
It was easy to place my order
It was easy to place my order
Response from eCosmetics.com· Jul 8, 2024
Thank you for your feedback and the 4 stars! We're delighted to hear that you found it easy to place an order with us. Your satisfaction is paramount, and we continuously strive to deliver a consistent five-star experience. If there's anything specific we can do to turn your experience into a 5-star one, please let us know. Additionally, if you require any further assistance, feel free to reach out to us via email, chat, or phone. Our customer service team is available Monday through Friday from 8 a.m. to 11 p.m. EST, and Saturday and Sunday from 9 a.m. to 9 p.m. EST.
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Linda M.
Posted Jul 8, 2024
Easy to order
Easy to order. Fast shipping.
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Lelia M.
Posted Jul 8, 2024
My shipment came
My shipment came
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Maureen S.
Posted Jul 7, 2024
Hello ,this is my 4th review
Hello ,this is my 4th review. I have been unable to use any coupon offered to me since my first order a year ago. The item I am ordering is not excluded and there is no prompt saying so. The latest coupon arrived with my order so WHY would it no be accepted at check out. I am frustrated. I would like you to email.me a 25% off coupon now for my next order, will you do that? It would be appreciated. M. Schankweiler
Response from eCosmetics.com· Jul 7, 2024
We sincerely apologize for any inconvenience you have experienced when trying to apply your discount code. Please keep in mind that some products on our website may be excluded from our promotions. A customer service representative has reached out to you via email to provide further assistance. Our Customer Care Representatives are available via email, chat, or phone Monday through Friday, from 8 a.m. to 11 p.m. EST, and from 9 a.m. to 9 p.m. EST on Saturday and Sunday.
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