eezyimportReviews of eezyimport.com

Response from eezyimport· Sep 6, 2023

Dear Benjamin, Thank you for your feedback. We're sorry to hear you felt the app was missing a detailed explanation and we'll look into this. As for the fees, since your shipment is considered Formal, you had to purchase a bond for the filing. If you're importing regularly, we strongly recommend purchasing a continuous bond that can be used for all your ISF and Entry Summary filings for 12 months.

Response from eezyimport· Mar 5, 2023

Dear Eldar, Thank you for your review. We're sorry to hear you weren't satisfied with the broker service, but truly appreciate you bringing this issue to our attention. We would like the opportunity to investigate your feedback further and are looking into this issue. We look forward to providing you with the best experience in the future!

Response from eezyimport· Aug 23, 2022

Dear Ahmed, Thank you for your review. We're sorry to hear you had a frustrating experience, but truly appreciate you bringing this issue to our attention. Please know that your situation was an exception. As you can see in other reviews, we are known for taking ownership and constantly updating the statuses. We would like the opportunity to investigate your feedback further and are looking into this issue and hope to resolve it promptly and accurately. We look forward to providing you with the best experience in the future!

Response from eezyimport· Apr 22, 2022

Dear Patrick, Thank you for your feedback! The information about FCL/LCL shows on the ISF filing, but we will definitely look into making it clearer;)

Response from eezyimport· Feb 22, 2022

Dear Joseph, We are sorry to hear you feel this way and that your carrier has provided you with the information after the vessel sailed. The 24 hours rule is required to comply with the CBP. Therefore, we recommend you contact your carrier company and ask that they check why they have provided you with the information so late. Many first-timers who aren't familiar with the import process may find it confusing and struggle with getting information from their freight forwarders/ carriers. That is what our support team is here for;), and they will always be happy to assist and clarify any issue should you choose to use our services again in the future.