Larry
Posted
Great Customer Service
I was very happy with the expertise setting up my ability to take credit card payment. Their service was fast and accurate.
Excellent
123 reviews
After 30 years in business, we have learned low rates and good customer service is the key to success. When it comes to high-risk credit card processing companies, Electronic Transfer Inc. has the experience you can rely on to handle your financials. We are a leading full service merchant credit card processing company that offers free account and virtual terminal set-up. We have partnered with leading technology and marketing companies so that we can keep our services easy to use, secure, and cutting edge. We will help you with accepting credit cards and increasing your sales to be competitive in today’s business world.
Electronic Transfer, Inc. (electronictransfer.com) has 123 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
123 approved reviews, newest moderated first
Larry
Posted
I was very happy with the expertise setting up my ability to take credit card payment. Their service was fast and accurate.
Joe L.
Posted
Whole process was fast & went smoothly. Sarah was very professional and was always available to answer my questions.
Patty
Posted
I've had the pleasure of working with Electronic Transfer, Inc in setting up two of my businesses for accepting credit cards. The 1st experience was so easy, I worked with them again on setting up my other business, and that process was quick, thorough, and easy. I had a different processor in the past and it was pretty corporate. I really like that I can reach my personal reps easily should I need anything. I also like the flexibility and ease of use when processing payments from my clients. Mostly, I love what this company stands for and its conservative views. Their agents are top notch and all U.S.-based. Sara and Eric ROCK! I refer them whenever I have a chance and know they'll take care of whomever I send their way.
Tim B.
Posted
Lost $1600 from bad bank decision after providing tracking #, signed for, 3rd party FFL transfer and Atf Ntn #, 3rd party verified person via license, provided 4473 transfer along with signature page. Customer filed did not recieve product several days after he transferred items at dealer. BBBOOOOGGGGUUUUSSS. NOT RECOMMENDED
Response from Electronic Transfer, Inc.· Feb 27, 2025
Hey Tim, Our team worked with you on the chargeback, and we also disagreed with the bank's decision. Joe Petretee, one of the senior sales Executives spent hours with you fighting the bank's decision on the chargeback, if ETI could have made the ruling on the Chargeback we would have ruled in your favor, unfortunately, that is not how chargebacks work. We apologize about your experience with the EPX Escalation Team with North American Bancard. ETI did reimburse $250 to cover the chargeback Fees and all profit made from the sales in an effort to do what was right. We feel our customer service is number 1 in the industry as no other processor would reimburse chargeback fees or spend hours fighting on your behalf. We hope you reconsider the 1-star review under our Trust Pilot account. Would you consider the review going directly to North/EPX and/or Signature Payments instead?
Norm G.
Posted
Joe did a great job handling charge backs that should not have occurred. He finally got them reversed. Thank you
Finn F.
Posted
From onboarding to support, Electronic Transfer has been a pleasure to do business with. I'm glad I found them and that we have mutual interest in having transactions go through correctly.
Sean J Armadillo Arms I.
Posted
Sarah and her team are the best... I couldn't be happier
FWDG
Posted
We have been with ETI for a couple years now, not only did they save us thousands each month from our old processor but the staff goes above and beyond to take care of us. Calls are answered instantly and the staff knows who I am when I call. I even had the owner answer the phone once because he didn't want the phone to go unanswered and everyone else was busy. Sarah, Joe, and Travis are the main ones I talk with but I have quite literally never had a bad experience with any of the crew. When their bank changed and tried to add on a fee, ETI stuck with our original contract and waived the fee because they believe in honoring their agreements. Most companies would have just sent over a new contract and said too bad it is what it is. Long story short- I can't say enough good about ETI and if you are on the fence, make the jump you won't regret it.