At Elegous, we believe fashion should be accessible to all. We offer high-quality products at the most competitive prices, always putting our customers first. Our goal is to become the most trusted provider of premium fashion, delivering excellence with every purchase.
Elegous (elegous.com) has 363 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Also known as
elegous.com
Website
elegous.com
Category
Accessories
Location
Arcadia, Oklahoma
Listed on Consumer Courier
2026
About these reviews
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
Customer service is very helpful, and for knock-off pocketbooks, they are really nice quality
Response from Elegous· Jun 20, 2026
Hi Ms. Iveta, thank you so much for taking the time to leave us a 5-star review.
We are always striving to improve the quality of our products and service, and kind words like yours are a huge source of motivation for our team.
Your support truly means a lot to us, and we look forward to serving you again in the future.
Thank you for choosing Elegous!
CU
Customer
Posted
Outstanding service!
First time shopping with this vendor. Great experience. I was contacted immediately and the product was shipped promptly with an assuring message from the vendor. Customer service at its best!
Response from Elegous· Jun 20, 2026
Hi there, Thank you so much for trusting Elegous and choosing to shop with us. We're truly delighted to hear that you had a positive shopping experience. Your satisfaction is the most important thing to us, and feedback like yours means a lot to our team.
We hope to have the opportunity to serve you again in the future.
EL
Elaine
Posted
I was happy with my first order so I…
I was happy with my first order so I decided to purchase a few more items. I ordered 2 purses, one wallet and a belt. The belt and one bag, I was happy with but the wallet and Neverfull bag were not to par. They texted me and I sent pictures of the issues. I requested to exchange the 2 items but they said due to shipping challenges they would send me a new bag if I paid the shipping. They promote satisfaction guaranteed and refund guaranteed but that is not true. They did offer a reduced shipping fee but I don’t feel like I should have to pay shipping at all. So buyer beware - if you are not satisfied, returns are not as easy as they suggest.
Response from Elegous· Jun 19, 2026
Hello Ms. Elaine,
First of all, we truly appreciate your continued support and are grateful that you chose to shop with Elegous again. We are also very sorry that your most recent experience did not meet your expectations.
I would like to clarify that we do stand behind our Satisfaction Guarantee and Money-Back Guarantee policies. However, these policies are handled according to our standard review process, which is clearly outlined in our policy page. This process involves reviewing the issue with the customer, discussing the available options, and working together to find the most reasonable resolution.
When an agreement is reached, we are always willing to provide a replacement item at no cost or issue a refund, depending on the circumstances and the solution agreed upon.
Your experience and satisfaction are extremely important to us. On behalf of our team, I want to assure you that we are committed to continuing this conversation and working with you until we find a satisfactory resolution.
We sincerely hope you will give us the opportunity to assist you further and make things right.
Thank you for your time, patience, and understanding.
PA
Patricia
Posted
Speedy 30 Ebene Floral …
I just received my new Speedy 30 Ebene - Dk Floral and it is beyond gorgeous! Completely exceeded my very high expectation's. So gorgeous; the material, the print, and sewing are top notch. This includes the communication that I received from shipping to delivery. The customer service that I received from Fiona is what I wish was standard for other electronic suppliers. Fiona is awesome and she gave me fantastic attention and support. I am a returning customer to this site and I will continue to return. I cannot say enough good things about Elegous. I highly recommend this company and its products.
Response from Elegous· Jun 16, 2026
Hello Ms. Patricia, thank you so much for being such a wonderful customer and for supporting us time and time again. 💖
We are truly delighted to hear that you've had such positive shopping experiences with Elegous. Your trust and continued support mean so much to us, and we will keep working hard to improve and bring you even higher-quality bags in the future.
Fiona also sends her heartfelt thanks for your kind words. She was absolutely thrilled to read your review! It's always a pleasure and an honor to serve amazing customers like you. We can't wait to welcome you back for your next beautiful bag! ✨
AN
Anna N.
Posted
These bags are so high quality and they…
These bags are so high quality and they look great I have bought one and took it to my best friend wedding and got so many compliments
Response from Elegous· Jun 16, 2026
Hello Ms. Anna, thank you so much for choosing to shop with Elegous and for leaving such a lovely review! 💖
We're absolutely delighted to hear that you loved your bag and that it helped you shine at your best friend's wedding. Knowing that you received so many compliments truly made our day!
We hope you continue to enjoy your beautiful bag, and we'd love to welcome you back to Elegous whenever you're looking for another gorgeous piece to add to your collection. ✨
DB
Diane B.
Posted
Great quality
Great quality, bags are beautiful. They provided quick and continuous communication. I had an issue with one bag, they immediately responded and offered me several solutions. I will continue to order and add to my designer bag collection.
Response from Elegous· Jun 12, 2026
Hello Ms. Diane, thank you so much for your purchase and for leaving Elegous a 5-star review.
We’re very happy to know that you had a satisfying experience with us. We also sincerely appreciate your patience and understanding while working with us to resolve the issue and find the best possible solution for you. Providing great customer service and making sure our customers are happy has always been one of Elegous’ top priorities.
Now, we hope you enjoy your beautiful new bag, and we look forward to welcoming you back to Elegous whenever you’re ready for your next piece.
KN
Kimo N.
Posted
Pretty gold plated monogram charm bracelet
This very pretty LV monogram charm bracelet looks like the featured photos on the website and comes with a box and dust bag. I love it! Love it! Love it! It's well made and very sparkly. The elegant charms are well secured to the gold plated cable-like bracelet. The size of the bracelet is not listed on the website. The approximate size is 6 5/8". My wrist is 6 1/4". It fits loosely around my wrist. After I showed the bracelet to my friend, she immediately ordered one for herself. Her wrist is 7", and it fits snuggly around her wrist. If you're considering this bracelet as well, don't hesitate. Buy it for yourself. I've purchased several other items from Elegous. All of them are high quality. This company is quick to answer any questions and they are trustworthy.
Response from Elegous· Jun 12, 2026
Hello there, thank you so much for sharing such a detailed and positive review with us. We’re truly happy to know that you had a great shopping experience and that you love your items. 😊
We also really appreciate your feedback regarding the bracelet size information. We’ll take your suggestion into consideration and work on adding more detailed sizing information on our website to make your future shopping experience easier and more convenient.
Thank you again for your kind words and support. We truly appreciate it! ❤️
LC
Laura C.
Posted
Great experience
Bags came quick and are in great condition
Response from Elegous· Jun 9, 2026
Hi Ms. Laura, thank you so much for shopping with Elegous and for leaving such a lovely review.
We're truly happy to hear that your bag arrived safely and in great condition, and that you're satisfied with it - after all, that's what matters most to us! 😊
Thank you once again for your kind words and support. We sincerely appreciate it and hope to have the opportunity to assist you again in the future.
