Elevate StylesReviews of elevatestyles.com

Response from Elevate Styles· Jun 24, 2023

We hope this message finds you well. Regrettably, Outre and Sensationnel have encountered some technical issues with their IT systems, which have resulted in unexpected delays. Considering the revised timeline, we are now aiming to ship your order by next Friday June 30th. We truly appreciate your patience and understanding during this time. We value your support and are grateful for your continued trust in our company. If you have any further questions or concerns, please feel free to reach out to our customer service team, who will be more than happy to assist you. Once again, we apologize for any inconvenience caused, and we thank you for your understanding.

Response from Elevate Styles· Jun 20, 2023

Thank you for reaching out to us regarding your recent experience. We would like to sincerely apologize for the inconvenience caused by the cancellation of your order and the lack of explanation provided. We understand how frustrating it can be when expectations are not met. Unfortunately, due to unforeseen circumstances, the item you ordered was unexpectedly out of stock at the time of processing. We deeply regret any confusion or disappointment this may have caused. We strive to maintain accurate inventory levels, but on rare occasions, situations beyond our control can arise. We apologize for any inconvenience this has caused you and understand your frustration. As a valued customer, your feedback is important to us, and we will use it to improve our processes and avoid similar situations in the future.