EndNoteReviews of endnote.com

We use what we have. It works well.

The problem was solved systematically and efficiently.

My use of EndNote is purely research; I do not use it for citations while writing or other potential uses. Nonetheless, the flexibility of the fields in EndNote allow me to integrate material from dozens of different types of source materials, making my writing more efficient and definitely less error-ridden.

Very responsive customer support team

It’s a seamless experience that will save you time! I highly recommend it for people who write and use lots of references! I use it with the plug-in for Pages and streamlines my workflow, truly!

The solidity of use! EN gives me confidence in my notes and references. Especially, that they will be where I can find them. EN is a vital part of my research. Here is an item on my wishlist: that typing in a new reference with a name and part of a title would generate websearch results and a list of citation choices. Other, programs offer that convenience but are not integrated as well into WORD, etc.

Friendly and reliable customer service

Your people are (and always have been) honest, accurate, sympathetic and helpful. They understand the panic of a writer on deadline whose software has just lost citations...... After 20 versions, I'm probably more understanding than some users, but you all rock.