EyeOns™Reviews of eyeons.com

I purchased a pair of Andy Wolf eyeglasses because Eyeons' website says they're an Andy Wolf Retailer. I have ordered the product on the 26th of August 2026, and every time I reached out to EyeOns, I was told that it would take 2-3 weeks to ship the item, which wasn't an issue given that I own multiple Andy Wolf glasses and I know that they're handmade in Austria, so it takes time. I then felt suspicious and emailed Andy Wolf directly to ask whether they have a retailer in the USA called "EyeOns," and they responded with a "NO"; they said they'd never heard of this store and had never sent items to it. Next time, don't include wrong information on your website because that is considered fraud. You can mention that you sell fakes or whatever, and I'd respect that, yet don't let a customer spend 500$ on a fake pair. I asked them to cancel my order today the moment I knew, so let's hope they don't scam me in my refund as well.

Be careful. I paid an order with visa credit card and they are asking me to re-pay with PayPal and then they will refund on my original credit card. I suppose it is a fraud. We will keep you informed. Filippo

Never got my shades rip off

I havent received trackung or my product

I've requested 4 times to return my eye glasses, not because of quality, but they just don't look good on me. I have not received a response. I've left phone messages (it goes right to voicemail) and emails and have not received a response. I filled out the form to return the product, no response to get a shipping label. It says you need to return within 30 days of the order but they don't ship it for a few weeks and I received it until approx. 3 weeks after the order date. I have received no return email or phone call. I'm still within the 30 day window. All you can do is communicate with a bot that says someone will call you and they don't. DO NOT ORDER FROM EYEONS!! Buyer be ware. I'm going to contact my credit card company if I don't not hear from them within a day!!!

Compré unos lentes y llegaron todos rayados, en el estuche por dentro

Horrible experience with this company! DO NOT BUY from them. I placed an order for a pair of Moncler Goggles and emailed customer service right after to have an idea about shipping status. First they say the order was is on hold bc my shipping address and billing aren’t the same.. ODD! That has never been a problem in the history of online shopping so I had to submit proof of ID and CC which I did. Then, they said “good, you’ll order will ship out soon” but I get another email the following day saying my order was cancelled due to the item being defective and discontinued by manufacturer.. so I go on their website and they have 5 pairs (same goggles) available for purchase. Hmmm? Something does not add up! It’s clear they are playing with people’s money and time!

I ordered 2 pairs of frames. 2 cases were shipped but one case was missing a pair of frames. I called right after I opened the box and noticed the issue, which was the day the box was delivered. Have been going back and forth with emails and phone calls to get a credit for the missing pair. The issue is still not resolved a month later. Sam, a representative there, assured me he would give me a call back in 2 days and it’s been over a week. Still no refund for the missing item I was charged for.