FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

i GET WHAT I NEED

Easy ordering and fast checkout

This was very easy and I'm glad offered a choice of purchases. My husband does not use computer so it is difficult if I don't know exactly what I am looking for.

so far, so good. Did what it was supposed to do.

good experience

Ordered 6 Bosch water filters for ~$100 that correctly matched my refrigerator model and received them, but when I installed the replacement filter it did not work and it made a hammering sound. I called FactoryOutletStore and the customer service rep could not tell me why the product I ordered does not work and offered to send me 1 original Bosch filter at $50, a refund of $50 and instructed me to throw the 6 that do not work away. The company actually sent me 2 original Bosch filters and charged me $20 more for the privilege of doing business. When I called to see why I was being charged more rather than getting a refund I was left on hold for 10 minutes and then told they sent me 2 so I owe them more money. I hope my phone calls were recorded for training purposes because that is ridiculous.

EASY SITE TO USE

Had the replacement battery looking for. Very happy with results. thanks