FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

Lewis T.
Posted Mar 22, 2021
Easy to navigate sitefinding a charger
Easy to navigate site. Love to use it
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Mar 30, 2021
Hello Mr. Trencher Thank you for shopping with us and taking the valuable time to leave some feedback. We are pleased to hear that your shopping experience was good. We ensure the quality of the products and the service. We are also pleased to inform you that your order has been processed. Tracking details have been sent to your email. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Report
Ron
Posted Mar 22, 2021
These are one of the finest tooth brush…
These are one of the finest tooth brush I have ever used.
Report
Chuck N.
Posted Mar 22, 2021
Very easy transaction!
Very easy transaction!
Report
Keith D.
Posted Mar 22, 2021
Product shipped to us was in terrible condition…
Product shipped to us was in terrible condition - I mean, covered in what looks like earwax - disgusting! On top of that, the box contained the previous buyer of these products who returned it and complained about restocking fees. We have spent hours trying to get these returned and get the money back. After repeated attempts to get ALL of our money back, they are still charging us something called "return fees". As far as are concerned, this place is a joke and has terrible customer service. We will not buy again and will warn anyone that asks to say away!
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Mar 30, 2021
Dear Valued Customer Thank you for contacting the Factory Outlet Store. We apologize as your shopping experience did not go as expected. We take our customer's feedback very seriously and would like to thank you for reaching out. After investigating the order, we found that the order was placed for 3 headsets. We are so sorry to hear that the headsets that arrived were defective. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since then we have issued a shipping label to return the order back. We did receive the headsets back in our warehouse and issued a full refund for the order. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Report
Michael M.
Posted Mar 22, 2021
Chat room Sucks
Chat room Sucks . Don't count on any help there .
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Apr 10, 2021
Hello Mr. Manlove Thank you for contacting the Factory Outlet Store. We apologize as your shopping experience did not go as expected. We take our customer's feedback very seriously and would like to thank you for reaching out. We have investigated your order and review and found that you placed an order on 03/22/2021 for a hummingbird fishfinder. We notice that you were upset with the price. We would like to info you that the items listed on the website are competitively priced. If you have any questions or any other queries, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Report
jim M.
Posted Mar 22, 2021
you hadwhat i needed
you hadwhat i needed
Report
Walter
Posted Mar 22, 2021
Easiest way to get resupplies for my…
Easiest way to get resupplies for my shaver.
Report
Sonny G.
Posted Mar 22, 2021
I wish I could give negative stars
I wish I could give negative stars. If they have what you want in stock and you get it with zero issues, congratulations. But if it is backorderd, you need to return or any other issues, good luck. They will lie, promise call backs that never happen, or just ignore you. I will never send them money again for anything. Be very careful doing business with this company
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Mar 30, 2021
Dear Valued Customer First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. Upon receiving your complaint, we launched a full review of the order. Upon investigation, we found that your order was placed on 02/15/2021 for a Lowrance Marine item. Unfortunately, the Lowrance ActiveTarget Live Sonar is on national backorder with an ETA of early May. Currently, our factories have been experiencing a delay in shipping and production due to material shortages. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since receiving the complaint, we have added a free 3-year factory protection plan for the Lowrance ActiveTarget Live Sonar. Again we sincerely apologize for the inconvenience. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Report