Gilbert C.
Posted
Am very satisfied with their…
Am very satisfied with their cooperation, I needed help & was giving it to me fast, & finish my purchase.

Excellent
18,572 reviews
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
18,572 approved reviews, newest moderated first
Gilbert C.
Posted
Am very satisfied with their cooperation, I needed help & was giving it to me fast, & finish my purchase.
customer S.
Posted
This is the worst place I have ever ordered from. They said on the web site in stock so I order a graph. I paid for two day shipping. Three days later nothing. No email no call nothing. I call FOS and they had more excuses than I have ever heard. First they had to drop ship from another place then four days later the hardware shows up but no graph. I called and talked with Alex and he says he will call me back yea right! I have ask three people to call me back Alex, Ashley, Vana. I have asked for at least my money back for the two day shipping and no one will call back. Now today they five days later that my unit will ship on Monday. This will NEVER happen to me with this place again. Mark G Ward
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Mar 15, 2021
Hello Mr. Ward First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. Upon receiving your complaint, we launched a full review of the order. Upon investigation, we found that your order was placed on 03/09/2021 for a Garmin GPSMAP 1223xsv with Panoptix Livescope System. The GARM-Panoptix LiveScope System was shipped out the same day. Unfortunately, GARM-GPSMAP 1223xsv has not yet shipped out. Currently, due to COVID-19, our factories have been experiencing a delay in shipping and production due to material shortages. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since receiving the complaint, we have issued a refund for the 2-day shipping charges. We have also sent a copy of the receipt to your email. Again we sincerely apologize for the inconvenience. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
Clay J.
Posted
I give 4 stars as nobody is perfect. I am ordering the cameras and GPS to replace my unit that was destroyed by fire this past Thanksgiving. Lost my truck and 5th wheel RV.
Harry P.
Posted
it went OK. James was very helpful in helping me identify the proper cleaner and cartridges
Raymond T.
Posted
Easy site to use
Mikefisher
Posted
Web site easy to navigate and has useful info like pdf brochures/instructions. I couldn't understand or clearly hear call center personal I spoke with. Tried twice. That said, I was able to find what I was looking for and made purchase.
Rodney G.
Posted
Very helpful plenty of information on products
William H.
Posted
Good experience. Simple to use