FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet Store Reviews | Read Customer Reviews of factoryoutletstore.com

FactoryOutletStore.com Reviews | Factory Outlet Store reviews

18,572 approved reviews, newest moderated first

John Cowles I.
Posted Feb 9, 2021
No a lot of options and the…
No a lot of options and the descriptions of the devices is not very good.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Feb 12, 2021
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. We ensure the quality of the products and the service. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Factory Outlet Store, Customer Relations Department
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Robert H.
Posted Feb 9, 2021
No issues with multiple orders.
No issues with multiple orders.
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CORNELIOUS S.
Posted Feb 9, 2021
GOOD CUSTOMER SERVICE!!
GOOD CUSTOMER SERVICE!!
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Shanice
Posted Feb 9, 2021
THIS SITE CUSTOMER SERVICE IS POOR
THIS SITE CUSTOMER SERVICE IS POOR. THEY DON'T KNOW WHAT THE HELL THEY ARE DOING AND VERY MUCH DISRESPECTFUL. THE ONLINE ORDER NOR THE PHONE PERSONELLS HAVE NO MANNERS. KELLY TOLD ME TO BUY SOMETHING THAT FITS NOTHING TO THE DESCRIPTION I GAVE HER AND DEREK CAN'T ANSWER QUESTIONS THEN HAVE THE NERVE TO HANG UP THE CHAT ON ME... I AM VERY DISPLEASED FOR A PLACE THAT HAS BEEN AROUND FOR SO LONG AND MANY COMPANIES USE IT
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Feb 12, 2021
Dear Valuable Customer, First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. Upon receiving your complaint, we launched a full review of the order. Upon investigation, we found that your order was placed on 02/05/2021 for a Bluetooth headset. Unfortunately, the headset was not shipped out as it was on backorder. Currently, due to COVID-19, our factories have been experiencing a delay in shipping and production due to material shortages. We sincerely apologize for any inconvenience this may have caused and share in your frustration. Since receiving the complaint, we have canceled the order and issued a refund for the same. We have also sent a copy of the receipt to your email. Again we sincerely apologize for the inconvenience. If you have any questions, pls reach out to us at [email protected] or you can also call us on 800-816-0810 at any time from Monday to Friday, 09:00 AM to 05:00 PM EST. Thanks Factory Outlet Store, Customer Relations Department
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Rose V.
Posted Feb 9, 2021
Great prices
Great prices
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Will W.
Posted Feb 9, 2021
Great customer service!
Great customer service!
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vickie P.
Posted Feb 9, 2021
great prices !!
great prices !!
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Phone B.
Posted Feb 9, 2021
Factory online store
Great place to find the type of landline phone I wanted. Also nice to see pictures of the product, this is my second order because I dislike the first phone system I ordered previously. I don't like the blue light phones now that I have one, very hard to see the numbers at times. Also love the variety of products to choose from.
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