K. M. S.
Posted
Model identification on site
The website has inadequate or poorly functional links to help owners identify or verify the model # and type of tooth brush order to match them to heads which fit- very poor "under the hood" site design. The system for naming the models is confusing. Checkout is easy, though.
Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Jan 7, 2021
Dear Valued Customer Thank you for shopping with the factory outlet store and taking valuable time to leave feedback. We would like to inform you that we have agents standing by 24/7 to take customer's calls and answer customer queries. You can call us at any time on 800-816-0810 or can also send an email to [email protected]. Factory Outlet Store, Customer Relations Department