FactoryOutletStore.com Reviews | Factory Outlet StoreReviews of factoryoutletstore.com

Response from FactoryOutletStore.com Reviews | Factory Outlet Store· Nov 18, 2020

Dear Valued Customer, First, we would like to thank you for shopping with FactoryOutletStore. Second, we would like to apologize that your order experience did not go as expected. FactoryOutletStore takes our customer's feedback and complaints very seriously. Upon receiving your complaint, we launched a full review of the order. We have received your order # 226902252 for a Garmin eTrex® 10 (Newly Overhauled). We would like to inform you that, once the order is placed, we have it processed within 24-48 hours and after that, the delivery could be anytime in 2-3 business days. Although we always strive to minimize this time frame, in this case, the order being placed over the weekend there was an unfortunate delay. Our records indicate your order has been processed and dispatched. It's ready to be picked up by UPS any time soon. Again we sincerely apologize for the delay. If you have any further questions or concerns, please reach out to us. Thanks Factory Outlet Store, Customer Relations Department